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An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.

Reading text

To: James Forrester
Date: 6 November
Subject: Possible help with product design

Dear James,

As you know, we have been working on the new perfume that we are launching in April and we are unsure about some of the packaging details. We have seen some of your creative work in the sales department and we think you have a very good eye for detail.

Do you have some time before close of business this Friday to sit down with us and talk through some of our designs? We would truly appreciate your advice on this. It shouldn't take longer than two hours of your time and we would be happy to clear it with Patricia, your department head, if necessary.

Best regards,

Sarah Ford
Head of Department
Product Design




Language level

Intermediate: B1


I think a good email asking must be included a clear request, a proper description of the problem and setting a suitable time for the meeting.

It must include subject, date, time, and what and why help.

I think that email has all the necessary elements. A clear subject, a description of the problem, suggesting of the meeting time and understandable questions about permission of the department head and exact time (will be set by James).
I would only add - "If you need more information to prepare for the meeting please contact me I will send you everything you need".

The following should be included in an email asking for help :

- Date
- Clear Subject
- A request in a good manner of a particular subject
- Thank you note at the end

You must express a soft tone. The letter must be with examples and supporting statements.

Dear Mis Bayat
The reception department responsible
Hows it going . In advance i want to appreciate your perfect job ,you re offering an acceptable and satisfing duty . As you know we are at the beginning of unpeak time of the hotel so we should try our best to progress our own business ,it requies to concentrate on introducing more and more our job and expanding the ralated propaganda, In order to do our best we have to get in touch with the companies we have been working with more to improve our marketing well.
we have to find other companies to start and expand our marketing with them then we encourage or invite them to have a contract with us to make a start to cooperate . as a result i request you to make a list of the companies we have been working with from 3 years ago .
please do it in the first priority .
it s so necessary to get it in hurry and to do it soon. im looking forward to the list.
Great job
yours sincerely
Mehrazin Mehrjoo
public relations manager

The best one

I should include in an email asking for help a short description on the reason of my request, the date, the hour and the location for the meeting, the request of a confirmation and a thanksgiving.