Before you watch
We suggest you do the vocabulary activity below before you watch. Then watch the video and do the task to check your understanding. You can read the transcript at any stage if you want. Finally, have a look at Task 2, which contains some business notes.
Telling someone that they didn’t get the job is not an easy thing to do. Philip helps Marcia to word the rejection letter in a suitable way. Here are a few things you should do in a rejection letter.
• Address the candidate by name.
• Thank the candidate for the time, effort and interest in the company.
• Write a supportive sentence about the candidate's qualifications, experience or, at very least, enthusiasm or motivation.
• Make it clear that the reason you didn't hire the candidate was because you found someone else with better qualifications and experience.
• Offer some feedback on how they could improve their interview performance.
• Wish the candidate good luck in his or her career development.
• Close the letter formally with "sincerely" or "best wishes."
• Sign your name, including your title.