Listen to part of a radio programme where a manager is talking about dealing with staff.

Do the Preparation task first. Then listen to the audio. Next go to each Task and do the activity. If you need help, you can read the transcript at any time.


Language level

Upper intermediate: B2


Good article. It's difficult be in a managing line when you are young because the underlings don't believe in the young people. It's necessary that the young bosses have a lot of knowledge and judgment to take good decisions.  

Managing people has never been an easy job, because you can please somebody but you can't please everybody.