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Listen to a trainer talking about the importance of relationship-building as a competency.

Do the preparation task first. Then listen to the audio and do the exercises.

Language level

Upper intermediate: B2


I hate this english stuff in my School..
Greatings to Diego and Adam!

I found one point that is not the importance of relationship-building anymore in her talk. You know, you don’t or you mustn’t shake hands! ;)

It's really helpful.

Very useful thank you

Very nice topic to practice improve my english.

very useful

Hello Team. what is the meaning of "hammer out"?

Hello again Pavan,

You can find a definition and example sentences for 'hammer out' (and many other words and phrases) in the Cambridge Dictionary. Please refer to it in the future.

All the best,
The LearnEnglish Team

Dear Sir/Madam,

Initially,thank you for you broadcasting ,I mean the professional one.As I am going to prepare myself for IELTS exam something that particularly preoccupied my mind is the British accent .my question is what is different between this accent and the one in EILTS exam?

Mousa Roustaean

Hello Mousa,

You will hear different accents on the IELTS exam, not just a British accent. You can read a bit more about this (and find lots of useful information and even some free practice materials) at TakeIELTS. I'd also recommend looking at our IELTS section and the British Council IELTS YouTube channel.

Good luck in your preparations and please let us know if you have any other questions.

All the best,
The LearnEnglish Team