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Episode 01

Philip is the CEO of WebWare, an IT company. He needs to hire a new sales director as soon as possible.

Do the preparation task first. Then watch the video and do the exercises. You can also read the transcript.



Language level

Intermediate: B1
Upper intermediate: B2


All the videos of the website don't appear
My browser was updated yesterday.
I have used the website for a long time
This is the first time I face such a problem
Please help me
Thanks in advance

Hello Marwa1083,

If you were able to access the videos previously and cannot after an update then it is almost certainly the cause. Check your security settings first of all. You may have settings which disable certain content but it is usually possible to whitelist certain sites so that their media is allowed to show. Another alternative is to try accessing the site via a different browser. There are many browsers available, such as Google Chrome (Mac and Windows), Internet Explorer (Windows), Safari (Mac). Try one that you are not using to see if that helps.


Best wishes,


The LearnEnglish Team

Thank you

How can i download this Episode ?

Hello Soemyatthandar,

All of our audio content (e.g. Elementary Podcasts) is available for free download, but I'm afraid our videos are not for copyright reasons. Sorry!

All the best,
The LearnEnglish Team

video is being played interruptedly

Hello sajjadashraf700,

Are you still having this problem? I've checked the video and cannot see any problems. I think it must have been a temporary error, though if you're still seeing it, please let us know. If you are still having the problem, could you please check to see if you have the same problem when viewing other videos, either on our site or on a site like YouTube

All the best,
The LearnEnglish Team

I use google chrome and can't watch the video too, it's a latest version. please help me.

Hello simon su,

I'm sorry that you're having trouble seeing the video. I've tried viewing it using Chrome (Version 58.0.3029.110) on my Mac and have had no trouble seeing the video.

Have you tried viewing it on our Chinese site? It might work better there, as that site is optimised for users in China. If you still can't see it after trying that, please let us know what version of Chrome and what operating system you're using so our technical team can look into a bit more. In the meantime, you might also want to try using a different browser to see if that helps.

All the best,
The LearnEnglish Team

Hi there, new with the platform, i have a small issue with the video watching. i´ve punched many icons but i can´t get to watch them. would you be so kind and help me. thanks alot.