What are competencies, why are they so important nowadays?  How are competencies used in Human Resources and how can individuals use them to their advantage?

Read the text and then do the exercises.

What are competencies and why are they important?

  1. Some years ago when executives and managers talked about the type of employees they wanted to contract for their businesses they spoke of skills and qualifications. These words are still used but have been overshadowed by the term competencies. Competencies are a concept taken on board by Human Resource departments to measure a person’s appropriateness for a particular job.
  2. In simple terms a competency is a tool that an individual can use in order to demonstrate a high standard of performance. Competencies are characteristics that we use to achieve success. These characteristics or traits can include things like knowledge, aspects of leadership, self-esteem, skills or relationship building. There are a lot of competencies but they are usually divided into groups. Most organisations recognise two main groups and then have numerous sub groups which competencies can be further divided into.

    There has been a lot written about competencies. It is easy to see how people can become easily confused by what a competency actually is. It is also essential that people in the world of business have a clear understanding of what different competencies are and, in particular, which competencies are of interest to them – either as an individual interested in self-development – or as an employer looking for the best candidate for a job.
  3. Competencies can be divided into two distinct types; technical competencies (sometimes referred to as functional) and personal competencies. As the name suggests, technical competencies are those which are related to the skills and knowledge that are essential in order for a person to do a particular job appropriately. An example of a technical competency for a secretary might be: “Word processing: able to word process a text at the rate of 80 words per minute with no mistakes.”  Personal competencies are not linked to any particular function. They include characteristics that we use together with our technical competencies in order to do our work well. An example of a personal competency is: “Interpersonal Sensitivity: Demonstrates respect for the opinions of others, even when not in agreement.”
  4. As you can see from the examples above there is a particular way of expressing a competency. First the competency is given a title; for example “word processing”. Then a brief indicator or explanation is given as an example of the person’s aptitude in that competency; for example “able to word process a text at the rate of 80 words per minute with no mistakes.”
  5. Competencies are probably here to stay so it is worth thinking about your own competencies and trying to categorise them; first into the two sub-categories mentioned above and then into a more detailed list.

Language level

Intermediate: B1
Upper intermediate: B2


'Education is nothing but manifestations of perfections that is already in man' by Swami Vivakanada.It is in built technology.

hi friend

exactly what i need. thanks british council

me 2

have a nice day

i will pass the exam thanks to you

the text in this website is very useful for us, interesting a lot, thanks to all of you!

"Competencies are a concept ..........."
The Subject and the Verb are put in plural,but the object , on the contrary, is put in singular ??? I don't understand

It does seem complicated, doesn't it? In English, we can talk about things in general using the plural form. For example,
The new procedures in the company were a disaster.
His insults are a sign that he is losing.
Hope that helps!
The LearnEnglish Team

Many thanks for all those good materials we can use freely to improve our langage competencies !
My only regret is that, for some reason, some exercises are just not active. I mean, I might click "start" and nothing happens. It is all frozen on the screen. I can not sort out if it comes from your end of the line, something like a dead link, or from my side.
Anyway, it leaves a lot to practice and your website is quite welcome. Keep building it up with new staff !