Do the Preparation task first. Then watch the video. Next go to the Tasks and do the activities. If you need help, you can read the Transcript at any time.
Before you watch
Think about the following questions:
- Have you ever made things to sell?
- What qualities does a good salesperson need?
- What can you do if there is a problem with a product you buy?
Now watch to find out who wins the challenge - and how!
Shop Assistant: Can I help you?
Stephen: Yes, maybe. We’re looking for something, some materials. You know, we want to make our own art.
Shop assistant: Sure. How about this? It's a candle-making kit. It's one of the most popular products we sell.
Ashlie: Hmm, that looks a bit easier than painting. I really like that Stephen. I think I'm going to make my own candles.
Stephen: I’m looking for something a bit different.
Shop assistant: OK. Well, how about this? Everyone always needs soap.
Stephen: Ooh, soap! That's a better idea than candles.
Ashlie: Thank you.
Ashlie: Stephen, you need to take your time. This is art. You need to think about the colours.
Stephen: Ash, us artists, we prefer to create. You know, do what comes naturally.
Ashlie: But you need to be more careful. Prepare. You need to read the instructions – err, and I think you need to mix the colours first.
Stephen: Oh Ash, I don’t need to read the instructions. I’m nearly finished... and we’ve got so much to do. Stop dreaming and start making candles.
Stephen: Ha! I’m going to win. I've got ten times more stuff to sell.
Ashlie: Stephen. It is not about quantity. It is quality that counts.
Stephen: Well, it is a competition, Ash. And whoever sells the most will be the best salesman and the best artist and I am going to sell the most.
Ashlie: Hmmm. We'll see.
Shopper: How much are these?
Stephen: Oh, they're three pounds each.
Shopper: Can I have four, please?
Stephen: Yes! That will be twelve pounds, please.
Ashlie: Oh... Would you like a candle for a pound?
Shopper: Er, no, thank you.
Stephen: How are you getting on, Ash?
Ashlie: Not too bad – I’ve sold a few more.
Stephen: I’ve sold more than 20 bars of soap. That’s more than 60 pounds. Not bad, eh? Come on, Ash. I think I’ve won. Hand over the money.
Ashlie: OK then, Stephen. Here you go... you win.
Stephen: There’s one of my customers from this morning. She bought four bars of soap. Maybe she needs some more.
Shopper: Excuse me. I bought this soap from you this morning.
Shopper: And I want my money back!
Ashlie: And so do I, Stephen. Come on. I want my money back, too.