Unit 1: Email addresses

Email addresses are essential in business – do you know how to say them correctly?

Unit 2: Sending and receiving emails

Learn how to talk about the different parts of an email in English.

Unit 3: Organising your emails

You've got mail! Learn how to talk about the different parts of an email program.

Unit 4: Starting and finishing emails

How should you begin and finish an email message to someone you don't know? Find out here!

Unit 5: Making arrangements

Need to organise something? In this unit, you can practise common phrases used to make plans by email.

Unit 6: Enquiries

Where can you practise the ways we ask questions in emails? Here, of course!

Unit 7: Organising your writing

Make your emails clear and easy to understand by properly organising them.

Unit 8: Proofreading

Spelling errors make a poor impression! Learn about some common mistakes to avoid.

Unit 9: Email etiquette

Don’t be rude! Be sure to follow these fundamental rules on what to write and what not to write in your emails.

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