Unit 2: Sending and receiving emails

Learn how to talk about the different parts of an email in English.

Sending and receiving emails

Read the email below and then do the tasks. Task 3 asks you questions about the email below.

Task 3: Starting an email

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From: Samir
To: Sales Team
CC: Hatem Trabelsi; Patricia Bartlett
Subject: RE: Meeting next week
Attachments: New proposal.rtf (376KB)

Hello Sales Team,

I’ve got an idea for next week – see the attached file. I’d like to hear what you think about my suggestion.
I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk more at the meeting next week.

Regards, Samir



Thanks i like it, sincetly my level in english is improved more with this website, i like it

Well, this lesson is good, thank you very much. I have a question.
First- What's different between link and connect?
Second- The word CC Do you use only when writing or in speech too?
Also I want to find out the difference between queries and questions// Thank you for reply.

Hello NikolayB.

Connect is a verb whereas link can be a verb or a noun.

When referring to internet sites/pages/addresses we use link.

Connect is used most often for physical connections (in electronics, for example).


CC is an abreviation which comes from letter-writing. It refers to carbon copy – the process of writing two letters at one using carbon paper. You can use it as a verb in spoken English but only in the context of emails ('I'll write to him to day and CC you.').


A question is one sentence which asks for information. A query (making a query) is the process of trying to get information, usally from an official source such as an institution or a company. Thus, you can make a query by asking a question, but also by writing a letter or other means.



The LearnEnglish Team


Good Exercise!

Hello sir
In task 2 : "Dear Mr Prabang, As we agreed, I am sending the contract as an attachment
. It is a PDF file. Please let me know if you have any queries. Yours, Andrew Mortimer"

In that sentence, can I use this word "questions" istead of " queries " ?
And I have another question when you say link address like this http://learnenglish.britishcouncil.org/en/ielts-interview-skills/dont-ge...
how do you pronounce "//"," / " and "- "in English?

Hi XuMinHa,

Yes, you could say 'questions' instead of 'queries' and it would be fine and mean the same thing. '/' is pronounced 'slash', '//' is 'double slash' and '-' is 'dash' or 'hyphen'.

All the best,
The LearnEnglish Team