We use you to talk about people in general including the speaker and the hearer:

You can buy this book anywhere > This book is on sale everywhere.
You can’t park here > Parking is not allowed here.
They don’t let you smoke in here > No smoking here

We use they or them to talk about people in general:

They serve good food here.
Ask them for a cheaper ticket.

… especially about the government and the authorities:

They don’t let you smoke in here.
They are going to increase taxes.
They are building a new motorway.
They say it’s going to rain tomorrow.





Would you please explain to me what is the difference between: "how can get from London to Oxford" and "how do you get from London to Oxford"?

Hello StarStarE,

The first sentence is not grammatically correct. You can say:

How can I get from London to Oxford?

and in most contexts this has the same meaning as:

How do you get from London to Oxford?

There may be some differences in some contexts: the first may be a specific question about my journey, while the second may be more general. However, in most contexts both are requests for advice when someone does not know how to make the journey.


Best wishes,


The LearnEnglish Team

Thank you,

The first example was a typo, sorry.

Hello, I didn't understand second sentence: Tickets are sold at the door / means that no any tickets - and correct answer is: affirmative. So, I did a wrong, because I did: You can't get any tickets at the door. How? Thank you very much for your explanation.

Hello Ingamoon,

'Tickets are sold at the door' means that the place you can get tickets is at the door. So the correct answer is 'You can get tickets at the door' or 'You get tickets at the door.' After you press the Finish button, you can press Show Answers to see the correct answers.

All the best,
The LearnEnglish Team

Could you explain for me, why we add non-specific pronouns to the sentences?
What is the main purpose that followed by this changing?

Fatemeh Roostaei

Hi Fatemeh Roostaei,

Non-specific pronouns enable us to change a passive sentence into an active sentence, which can make it less formal.


Best wishes,


The LearnEnglish Team

I get the point. Thank you so much.

Hi there,
I get mix up with non-specific pronoun!
Is there any relationship between adding you and they/them to sentences with changing passive sentences to active. I intend by adding non-specific pronoun we make a passive sentences to active sentences, am I right?
Please, help me. Non-specific pronoun actually is confusing.

Many thanks

Hello Fatemeh Roostaei,

I'm afraid I'm not sure what you mean here. Perhaps you can illustrate the problem with an example, and then we'll try to help.


Best wishes,


The LearnEnglish Team