We use you to talk about people in general including the speaker and the hearer:

You can buy this book anywhere > This book is on sale everywhere.
You can’t park here > Parking is not allowed here.
They don’t let you smoke in here > No smoking here

We use they or them to talk about people in general:

They serve good food here.
Ask them for a cheaper ticket.

… especially about the government and the authorities:

They don’t let you smoke in here.
They are going to increase taxes.
They are building a new motorway.
They say it’s going to rain tomorrow.




this exercice is not working properly.

yeah. I think so

Hello quique soriano,

Could you be a little clearer, please? What do you see when you try to do the exercise? IS the problem that it does not work, or that it works but has some problem?

Best wishes,


The LearnEnglish Team

Hi admin,

I have a little confuse at the question 4. The question" What is the way...?" is about the direction. Otherwhile the question " How do you get from...." is about the means to get there. How can it be the same? Please explain to me. Thks

Hello sesexulong,

Both 'What is the way...?' and 'How do you get from...?', and also 'How do you get to...?' have the same meaning. All of them ask about directions, rather than means of transport.

To ask about means of transport we would tend to say 'What's the best way to get to...?', although this may also elicit directions, depending on the context.

Best wishes,


The LearnEnglish Team

Hello The LearnEnglish Team,
I can't understand meaning of two sentences from the task above. They are:
"There is a charge if you pay by credit card" and the sentence with the same meaning "They charge you if you pay by credit card". In particular I can't work out the meaning of the words "a charge" and "to charge somebody". Actually, these words have got a lot meanings. Could you help specify the meaning in the sentences above, please? Is it sort of "verification"? Thanks a lot for help.

Hello Yuriy UA,

It sounds like you've already looked these up in the dictionary, which is good. In the Cambridge Online Dictionary (see the search box on the lower right), the meaning of 'charge' in 'to charge somebody' is the first one: 'to ​ask an ​amount of ​money for something, ​especially a ​service or ​activity'. The meaning of 'a charge' is the first one under 'charge' as a noun: 'the ​amount of ​money that you have to ​pay for something, ​especially for an ​activity or ​service'.

It's not really verification – it's another way of saying that you have to pay a bit extra if you pay by credit card. By the way, there is another word for this kind of extra charge – 'surcharge' – but it's not used as much.

All the best,
The LearnEnglish Team

Hello admin
I don't know why my answers are incorrect, i try write anything but it's incorrect yet.
i don't know what i have to do,pleas send me answer and explain why use that.

Dear White Shadow,
I had the same problem. The thing is that there are written two possible answers and yours will be checked as correct only in a case you write both (and also on the same way). For example, answer on second question will be approved only if you write exactly "get tickets at the door | can get tickets at the door .". Also I put a full stop at the end of the first sentence, and it was marked as uncorrect.
Best regards,

Hello whiteshadow312,

I've just tried the exercise and it worked for me. Try entering 'speak English here' in the first gap and then pressing Check Answers. It should be correct, and maybe that will help you to complete the rest. When you're done, if you still need help, press Submit – that will show you the correct answers.

All the best,
The LearnEnglish Team