We use you to talk about people in general including the speaker and the hearer:

You can buy this book anywhere > This book is on sale everywhere.
You can’t park here > Parking is not allowed here.
They don’t let you smoke in here > No smoking here

We use they or them to talk about people in general:

They serve good food here.
Ask them for a cheaper ticket.

… especially about the government and the authorities:

They don’t let you smoke in here.
They are going to increase taxes.
They are building a new motorway.
They say it’s going to rain tomorrow.

Exercise

Comments

Hello

How do you get from London to Oxford?

Can I use this sentence structure to get transport information at any particular transport office, officer? or it can only be asked to a person. Actually I would like t o know some contexts for this sentence.
thanks

Hello pencil,

This question does not ask about the other person but rather has a general meaning:

How can a person get from London to Oxford?

How does one get from London to Oxford? [this is very formal and rather old-fashioned]

 

You can use this kind of sentence whenever you want to find out about how to travel to a particular place.

 

Peter

The LearnEnglish Team

Thanks.

Can I say: Which/what train/bus goes/gets to London?

I'm confused about Which/what and goes/gets
thanks in advance.

Hello pencil,

The correct verb form is singular (goes) if you are asking about one bus (only one bus goes to London) or plural (go) if you are asking about more than one bus (several buses go to London).

 

We use 'what' when the question is open. In other words, there is no particular set of buses to choose from. We use 'which' when there is a set of buses and we want to identlfy one or more from that set.

 

In other words, if I were just asking generally then I would say 'what'. If there was a timetable with, for example, five possible choices of bus then I would say 'which'.

 

If we were talking about books I might ask you 'What is your favourite book?' Your answer could be any book in the world. However, if we were standing in your house and looking at your bookshelves, I might ask you 'Which is your favourite book?' because the question is about a particular set of options – the books on your bookcase. 

 

Thus your question could be any of the following:

What bus goes...? / What buses go...?   (general questions)

Which bus goes...? / Which buses go...?   (questions about a particular set of possible answers)

 

Peter

The LearnEnglish Team

What is the way from London to Oxford?
Correct: How do you get from London to Oxford?
My answer: How do you get the way from London to Oxford?
Could you please explain why my answer is not correct?
Thank you in advance, Sir

Hello zenger62,

The verb 'get' (get to London) does not require any other object. We use 'how' with the verb 'get' and 'what' when we ask about the way:

What is the best way to get to London (from here)?

How do I get to London (from here)?

 

Peter

The LearnEnglish Team

Got it, thanks to you, Mr. Peter.

Hello,
i have a question about the sentence "There is a charge if you pay by credit card."
Can i say "They will charge you if you pay by credit card" ? i'm not sure but since it's something that will happen everytime you use it, why is "they charge you if you pay by credit card" the correct answer?

Hello Eilssa'Kallian,

You can say 'They will charge you ...' and that is the correct answer in the exercise because the exercise is about the pronouns 'you' and 'they'. But in the real world, we don't usually say this -- we say 'There is a charge if you pay by credit card'. As far as I know, there is no good reason for this -- it's a question of usage.

All the best,
Kirk
The LearnEnglish Team

I have a doubt:
Is it correct for me to use:

How can you get from London to Oxford? or
How do you get.....
How does one get...

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