Listen to a trainer at the end of a management training session summing up the importance of relationship-building as a competency and reviewing ways of developing the competency.

Professionals Podcasts - Relationship-building


Do the Preparation task first. Then listen to the audio. Next go to each Task and do the activity. If you need help, you can read the transcript at any time.

Audio icon Download audio 1.9MB (right click & save)




I agree that relationship-building is absolutely important, especially in professional environment. You can use your relationships to look for partners, investors, advisors, etc.
It seems very useful to have many relationships. But personally, I always have difficulties to build relationships. The fact is that I'm timid and don't like to talk about somethings that aren't my interests. I'm usually a listener rather than a speaker. I think this is my weakness and I'll loose many chances and friends. But I don't mind about it. I'm happy with my free life. I don't have to do something I don't really like.

HI everybody from Spain,

first of all I' ve found one mistake, It is in the audioscript, the trainer says " how many people do neglect these things " instead of "how few people...". Also I want to say that the tips that the trainer give us are a good start to build new relathioships but sometimes the problem is in the other person not in you, if you say good morning to three people that normally you wouldn't you take the risk that the other person doesn't answer you.

Hello javi8,

Thanks very much for telling us about this, but I'm afraid I don't see the mistake. The transcript accurately reflects what the speaker says, and the sentence is grammatically correct. Another way of saying 'how many people do neglect these things' is 'how many people don't do this', which makes sense in this context. If you think I've missed something, though, please do let me know!

I think you make a good point about the problem sometimes being with other people. It's also important to consider the cultural context. Saying hello to three people you don't know might work just fine in the UK, but in Spain or other places, people might just ignore you or even think badly of you.

All the best,
The LearnEnglish Team

Thanks to this website, My English has improved alot. I hope to study all things in it.

Hi is task 1 Q2 answer correct? It says in the text that it is a good idea to say good morning to 3 people but it is marked as false?

Hello NickiM,

The text does not talk about three people you do not know, but three people 'you wouldn't [normally say hello to]'. In other words, these are people you know, but don't normally speak to, rather than complete strangers.


Best wishes,


The LearnEnglish Team

Can you please explain pharse " stay on a plain" in more detail. I looked up in dictionary and translate with google but I can't understand its meaning at all

Hello kaitoukidvt94,

The phrase is an unusual one and does not have a fixed idiomatic meaning. I would interpret it as meaning staying on one level (thinking of 'plain' as flat land) rather than climbing higher as one would in the mountains.


Best wishes,


The LearnEnglish Team

Have a nice day! I'm struggling with phrasal verbs like "fizzle up" or "hammer out" I got an vaga be clear I looked in Cambridge Dictionaries Online but I can't get nothing. Would you please help me or give an advice to find a better result? Is correct try to tranlate all the word when I don't know the meaning? Thank you a lot.

Hi Nusly,

I could find 'fizzle out' (the text says 'fizzle out' not 'fizzle up') and 'hammer out' on the Cambridge Dictionary website – our search box is temporarily broken. In the Cambridge Dictionary, the English only dictionary generally has more explanations and example sentences, and then you could also check for the translations in Spanish:

hammer out - (you have to scroll down the page to find:) to produce (an agreement etc) with a great deal of effort and discussion = lograr/conseguir (trabajosamente)

fizzle - (again, scroll down and read the entries:) to fail, to come to nothing = esfumarse, apagarse.  The fire fizzled out.

All the best,
The LearnEnglish Team