The advantages and disadvantages of different ways of complaining with some useful tips on how to complain effectively, whether in writing or speaking to your boss at work.
Persuading people to do things, Zaha Hadid, comparing things, complaining about bad service, Carolina goes to the hairdresser's, a joke, comparatives, telling the time.
Talking about a bad day, Bath, computers and computing, the biggest problem facing humanity, Carolina goes away with some friends, a joke, 'rather', 'oops' and 'about'.
Thomas Hood wrote at the start of the nineteenth century, but he sounds surprisingly modern. In this poem, Hood takes a look at winter in a cold, urban climate, expressed with a nice sense of humour.
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