After firing the sales director, Phillip and Marcia discuss some job applications and the interview format.


Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.


Decide if the statements are true or false.

Task 2

Business notes

When applying for a job in the UK it is usual to have to submit a Curriculum Vitae or CV (also known as a résumé in the USA).

A CV is a personal history of one’s education, professional history and job qualifications with a strong emphasis on specific skills relating to the position being applied for.

When shortlisting for suitable interview candidates employers will usually make this decision based on the CV and possibly a cover letter.

A cover letter, or covering letter, is a letter of introduction attached to or accompanying another document such as a curriculum vitae. Cover letters are generally one page at most in length, divided into a header, introduction, body, and closing.

Header: Cover letters use standard business letter style, with the sender's address and other information, the recipient's contact information, and the date sent after either the sender's or the recipient's address. The final part of the header is a salutation (e.g., "Dear Hiring Managers").

Introduction: The introduction briefly states the specific position desired, and is designed to catch the employer's immediate interest.

Body: The body highlights or amplifies on material in the résumé or job application, and explains why the job seeker is interested in the job and would be of value to the employer. Also, matters discussed typically include skills, qualifications, and past experience. If there are any special things to note such as availability date, they may be included as well.

Closing: A closing sums up the letter, and indicates the next step the applicant expects to take. It may indicate that the applicant intends to contact the employer, although many favour the more indirect approach of simply saying that the applicant will look forward to hearing from or speaking with the employer. After the closing is a valediction ("Sincerely"), and then a signature line.



great video , I learned how write good C.V , how choose candidates , and how make interview form .

Very Interesting videos. You learn a lot of specific vocabulary. At about 00:55 the transcript says " I'd say we do for the standard interview format...", Does it make sense? I'm not sure I can hear the "for" word.

Hello PaoloG,

That is an error! Thanks for pointing this out. The word 'for' is not in the video and should not be in the pdf. I'll get that fixed soon - thanks again for telling us about it.

All the best,
The LearnEnglish Team

thank you for the video; it is very hepfull; my english is poor, but i will try to respond or ask any questions if necessary, thanks you again

Hello. Thank you for the material. It´s really very helpful.
I have one suggestion that has already been made: to include in each episode the link to the previous and next ones.

Hello Ana,

Thank you for your suggestion. We will make a note of this and consider it next time we update these pages.


Best wishes,


The LearnEnglish Team

Hi and Thanks for all the material It's awesome, I'd like to give you the recommendation of to add a link in each episode to see the next one.

Hello Miguel Angel,

Thanks for the suggestion - we'll look into this!

All the best,
The LearnEnglish Team

I like this web site very much. It is useful and interesting and have lot of stuff.. best of luck for The Learn English Team.
can you tell me how can I download audio of these business episodes that I can hear off line.

Hello Aqsa Salim,

I'm afraid these and most of our videos are not available for download for legal reasons. I'm sorry! I'm not sure if they'd interest you, but all of our Elementary Podcasts can be downloaded for free.

All the best,
The LearnEnglish Team