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Office party planning

Listen to the conversation with an event planner to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.



Nivel de idioma

Upper intermediate: B2


The last time I had to discuss problem was with my friends. The night before we we made a deal about time for going out. But before that I needed to go to hairdresser, and it lasts logner than I thought, in the same time my friend called me to say that she couldn t make it, so both of us couldn t come on time,so someone have to call third friend to say about exchanged plan. But there was misunderstanding and guess what, neither I nor my friend do that! So she has stayed there and wonder where we were.

Hello, how can I download the podcasts?

Hello Sajedeh

It's a little tricky to do on phones or tablets, but on a computer, you can right-click on the audio player and then choose the 'Save As' option. The mp3 should then download to your computer.

Happy listening!

All the best


The LearnEnglish Team

Last week I had to discuss a problem on the phone , as a service manager for an automotive service center I had to tell the customer about a problem in his car and the coast to fix it as well and the customer complained about that and asked to fix the problem under warranty .

I have completed the lesson for 'Office Party Planning'. The level I chose was Upper Intermediate B2.

last time i remember i had to discuss a problem on phone, was over a year ago , when i tried to convince an online shop customer service to give me back some part of money i had paid, because of a missing part in my delivery.

The last time I discussed a problem on the phone was with a girl I had just met with, through an app to exchange conversations with strangers. We both aimed to have conversations beyond the trivial approach in which is addressed the typical conversations when it comes to be about practice your speaking. As soon as we started to talk about ourselves she started, arguably, portraiting me derogatorily regarding to the way I was approaching to her, meaning about my word choice, and voice tonality, as far as im concerned addressed in a framework of biases. Then the conversation turned into a quarrell that was prone to end up with some of us suddenly hanging up, and that's exactly how ended my first conversation with a foreign :,) .

The last time i was discussing a problem , it was with my brother two days back . We want to rental an apartment or a house , but we can't found a nice place with good price .

Dear British Council Team
the last time I had to discuss a problem with my old friend was a day before yesterday, when I had to tell him not to try thinking of a start up a relationship again. I tried to persuade him by both logical and rational reasons that the relationship is much more be annoying me tather than making me be refreshed.
best wishes