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Office party planning

Listen to the conversation with an event planner to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.



Nivel de idioma

Upper intermediate: B2


Last problem I discussed on phone was about my new earbuds I complained to customer service that as I can’t hear clearly with stuff, the Staff was really helpful and respectful so much and they solved my problem by promising to change it as soon as possible.

I realized one argue over telephone speaking. My project team mate was not working as good as me and we had to catch up our schedule. I called him. And I said that if you didnt have any time, you had to quit this project.

Just of recent. I had to made discussion about a problem on phone.

It was a few weeks ago. A friend of mine wanted to study German again, since she started working full-time, as a matter of fact, she didn't have time and the enough money to continue her classes. Unfortunately my sister kept on her virtual classes from university because of the current pandemic and the quarantine as a preventive fact.

My friend started practising German with me from 9 o'clock to 11, however, my sister must attend to virtual classes on Mondays, Wednesdays and Fridays at the same time, and the Internet connection is quite slower than usual at that time.

I explained her that issue and she proposed me to practise earlier, at 5 o'clock. I agree with her and fron that instant on we practise in the afternoon. Hopefully my sister thanked my gesture!

Today morning I got a call from my parents and I helped them with modifying a scanned document. It was quite hard since they don't have any IT knowledge so I had to give them instructions via video call. Not to mention the bad quality of the video because of the overloading of the internet... You know everybody stays home and on the internet nowadays.

The last time was two weeks ago when i had to talk to the delivery man on the phone on how he could get to my house. It was a problem to me since iam not the best at describing roads to people

The last time I had to discuss problem was with my friends. The night before we we made a deal about time for going out. But before that I needed to go to hairdresser, and it lasts logner than I thought, in the same time my friend called me to say that she couldn t make it, so both of us couldn t come on time,so someone have to call third friend to say about exchanged plan. But there was misunderstanding and guess what, neither I nor my friend do that! So she has stayed there and wonder where we were.

Hello, how can I download the podcasts?

Hello Sajedeh

It's a little tricky to do on phones or tablets, but on a computer, you can right-click on the audio player and then choose the 'Save As' option. The mp3 should then download to your computer.

Happy listening!

All the best


The LearnEnglish Team

Last week I had to discuss a problem on the phone , as a service manager for an automotive service center I had to tell the customer about a problem in his car and the coast to fix it as well and the customer complained about that and asked to fix the problem under warranty .