Select Intermediate develops your workplace English further so that you can talk about your experience in an interview, deal with complaints and write a product description.

By the end of this level, you’ll be able to:

  • describe your education and past work experience
  • deal with complaints about a product or service
  • take part in meetings
  • describe product plans
  • talk about figures and statistics
  • give presentations.
Module 1: Job applications
  • 1.1 Discussing what kind of job you want
  • 1.2 Asking someone how they got their job
  • 1.3 Finding out about a job
  • 1.4 Preparing a CV and covering letter
  • 1.5 Preparing for an interview
  • Module 1 Review
Module 2: Job interviews
  • 2.1 Talking about your previous experience in a job interview
  • 2.2 Talking about your current job and future plans in a job interview
  • 2.3 Talking about attitudes to work and motivation in a job interview
  • 2.4 Asking questions about job responsibilities and about a company
  • 2.5 Accepting a job and confirming working arrangements
  • Module 2 Review
Module 3: Complaints and problems
  • 3.1 Introducing yourself to new colleagues and being introduced
  • 3.2 Asking about job roles and company structures
  • 3.3 Dealing with verbal complaints about a product or service
  • 3.4 Dealing with written complaints about a product or service
  • 3.5 Describing problems to colleagues
  • Module 3 Review
Module 4: Meetings
  • 4.1 Preparing for a meeting
  • 4.2 Agreeing on how to deal with problems in a meeting
  • 4.3 Negotiating to reach a solution
  • 4.4 Reviewing past performance with your manager
  • 4.5 Agreeing future objectives with your manager
  • Module 4 Review
Module 5: Describing and comparing products
  • 5.1 Describing plans for a new product
  • 5.2 Talking about figures and statistics
  • 5.3 Comparing products
  • 5.4 Describing products
  • 5.5 Writing product descriptions
  • Module 5 Review
Module 6: Presentations
  • 6.1 Understanding and reporting back on a presentation
  • 6.2 Planning and preparing a presentation
  • 6.3 Giving a presentation
  • 6.4 Answering questions after a presentation
  • 6.5 Getting feedback on a presentation
  • Module 6 Review
Module 7: Planning events
  • 7.1 Taking instructions and accepting responsibility for tasks
  • 7.2 Choosing between alternative services
  • 7.3 Organising travel and accommodation
  • 7.4 Giving and understanding travel instructions at an airport
  • 7.5 Dealing with changes of plan
  • Module 7 Review
Module 8: Networking
  • 8.1 Talking about a work trip
  • 8.2 Agreeing to work on a future project
  • 8.3 Staying in touch after a meeting
  • 8.4 Giving feedback on a conference
  • 8.5 Writing a short report
  • Module 8 Review