Professionals Podcasts - Complaining

Listen to a conversation between a human resources officer and an employee who is unhappy with the way he is treated by his boss.

Do the Preparation task first. Then listen to the audio. Next go to each Task and do the activity. If you need help, you can read the transcript at any time.


Language level

Upper intermediate: B2


It was a good audio and especially the last part of the audio was pretty considerable. It's much better to communicate in a diplomatic way rather than making comlaining and I suppose diplomacy is a skill really. Being diplomatic works.

The Lexical resources are very helpful and is a great help for me. Only that when I tried to do Exercise 2, I wasn't able to do it maybe because this part is being updated. Is it? I am really looking forward to do this Exercise as well.
Nonetheless, I really am so greatful that British Council is very innovative and have many methodologies to make one more intersted in Learning in English. Thank you so much!...c",)

Very interesting lesson. I especially liked the idea with preparing notes before such an important meeting. I had no problem with Exercise 2 - I don't know why Remelyne did.

very important ! it helped me point out many useful cases relating to my professional environment

I understood this situation. this chapter can be helpful to me to discuss my boss for my work

 How interesting!i really love the HRO's voice and her way of speaking.I wish i spoke english like her. Since i started working my english skills here i feel i'm improving really in english .
I apologise if there are a lof of mistake.

I am a soldier by profession and english is my country's official language. i have recently been to a military school where we were put into analytically writing practices and to admit the fact i failed miserably in that. now its my heart longed urge to become a good writer who would use different sweet expressions of english so that i may get exclaimation my collegues and friends. having opend my heart out i am looking forward the learning community and Learn English team here to help me achieve said excellence. well! learning how to complaign was very helpful in finding few mannered ways of how to complaign diplomatically or avoid awkward situations in corporal culture ,i am living in. your suggestion are highly valued

hello irfan!

Thanks for your kind words - I'm glad you found the article useful!

Good luck in your studies!
Jeremy Bee
The LearnEnglish Team

Hi English Team,nice conversation and it was well understood.You know what..? It is my first time to be here can you please assist me?I need your help please

What sort of help do you need? We'll do what we can.
Best wishes,
The LearnEnglish Team