Learn how to write an email to ask a colleague to do something.

Do the preparation task first. Then read the text and tips and do the exercises.

Reading text

From: Gabriela Flores
To: Yuki Sato
Subject: Request for new price list for V1698 face creams

Dear Yuki,  

We are presenting to some new clients next Monday 10 December and they are interested in our V1698 face creams.

I understand from Kate that the prices have changed recently. She mentioned that you have the new price list. Do you think you could email it to me?

I would be grateful if we could have it by close of business on Thursday 6 December. That would give us time to prepare for our presentation.

Thanks very much for your help.

Best regards,

Gabriela

Tips

  1. Some people prefer you to use their first names, and others prefer you to use their title (e.g. Ms/Mr) + their surnames. Find out what is normal in your company when writing emails.
  2. Explain the reason for the request.
  3. Give a deadline when possible.
  4. Give dates clearly.
  5. Make your request polite by starting it with Do you think you could … ? or I would be grateful if you/we/I could … .
  6. If you don't know the person you are writing to well, you can finish by writing Best regards just before you sign your name.

Discussion

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Language level

Pre-intermediate: A2

Comments

hello,
I write a lot of email to my colleague because our job is to give support another people and we must be in touch.

Hello
' We are presenting to some new clients ', presenting is a verb or gerund?

Hello everyone
In the sentence " I understand from Kate that the prices have changed recently" Isn't that better to say, I understood from Kate that the prices have changed recently. please help me

Hello dw3222
In the context of an email like this, 'I understand from Kate' is another way of saying 'Kate has told me' or 'Kate told me'. 'I understood from Kate' is grammatically correct, but it would be more common for someone to write 'I understand from Kate' or 'Kate told me' here.
All the best
Kirk
The LearnEnglish Team

thanks a lot