Learn how to write an email to explain a problem.
Do the preparation task first. Then read the text and tips and do the exercises.
- Start with Dear and the person's title and name.
- Say what the problem is first. Then, give more details. Finally, offer a solution or say what you hope will happen next.
- Make it short and clear. Just include the most important information.
- Say Thank you for your understanding at the end. It shows that you hope the reader will understand your problems.