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A phone call from a customer

Listen to the phone call from a customer to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Discussion

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Language level

Intermediate: B1

Comments

Hello, how can I add the answers for the Task 2 ???

Hello Elliot

When you want to add another sentence to a box, you have to click or press on the small white hand at the side of the word already in the box. If you don't do this, then the new world will stay but the old word will disappear from the box.

It's a little difficult to explain, so please let me know if you'd like me to explain it again.

All the best

Kirk

The LearnEnglish Team

"You'd really be helping us out if you could extend it to 60 days."
What is the grammar of "Would + be + helping"?
Thanks for your help, everyone! <3

Hello ducminhdang123,

Modal verbs like would are followed by the infinitive, but there are different forms of the infinitive:

You would help (bare infinitive)

You would be helping (continuous infinitive)

You would have helped (perfect infinitive)

 

Peter

The LearnEnglish Team

sure, I made a lot favor to my clients like I have changed the days of our meetings or sometime I have accepted to canceled it

I never made an extension with important customer because i don't work with costumers.
I worked a few years like waitress and i could allow to costumer to pay another day o more later, like a favour but without oficial payment terms.

Hello, I have question about this sentence ( we've got regulations at our end)
1. That tense is use in this sentence?
2. why don't use , we going to get instead we've got

Hello theguest22

The verb 'have got' in this sentence is in the present simple; it means the same thing as 'have'. It's grammatically possible to say 'we're going to get' instead of 'we've got', but it means something different: it refers to the future and it speaks of receiving ('get') instead of having ('have got').

All the best

Kirk

The LearnEnglish Team

Thanks for yr support

In times of COVID-19 a lot of Companies will need to make exceptions. God bless us!

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