Marcia writes an email to one of the candidates giving them the news that they have not got the job.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Comprehension task

Read the following statements and decide if they are true or false.


Task 2

Business notes

Telling someone that they didn’t get the job is not an easy thing to do. Philip helps Marcia to word the rejection letter in a suitable way. Here are a few things you should do in a rejection letter.

•    Address the candidate by name.
•    Thank the candidate for the time, effort and interest in the company.
•    Write a supportive sentence about the candidate's qualifications, experience or, at very least, enthusiasm or motivation.
•    Make it clear that the reason you didn't hire the candidate was because you found someone else with better qualifications and experience.
•    Offer some feedback on how they could improve their interview performance.
•    Wish the candidate good luck in his or her career development.
•    Close the letter formally with "sincerely" or "best wishes."
•    Sign your name, including your title.



Language level

Intermediate: B1
Upper intermediate: B2


Dear Peter,
Thanks you a lot for your precisions; It's more clear for me now.


Godd morning.
I'm a new member; I have just registered to make a comment about this episode.
Fisrstly, I'd like to thank the team of britishcouncil to offer us those free exercices.
Secondly; about my comment, I am sure to make a mistake; nevertheless; I wish to have a feedback concerning the comprehension task :
On point 5; I replied "Yes" whereas to "No" like in the feedback correction;
When Marcia Boardman proposed to write " “In future, you may wish to moderate your personal style, and carefully fact check your CV...” I understand that it's song like a blame of what he did during the interview.
About the third point; I replied "No" because she not really refused; she made a comment as she does not like to write negative's letters.
Thanks in abvance for your feedback

Hello Fabrice,

In the fifth question the answer is false because it is Philip who suggests including some feedback (constructive criticism); Marcia responds to his suggestion with an example, but the suggestion to do this comes from Philip.

The third question does not ask if she refused to write, but whether or not she wanted to write. Often we do something even though we do not want to - we do it because we must, and I think that is the case here. The question really asks if she is happy to do it, and so the answer is 'true'.


Best wishes,


The LearnEnglish Team

only two answers are wrong

This is the first time i come here...Hope have everymembers help me. Because my English very bad.Thanks You so much.

Hello vuongnguyen,

Welcome to LearnEnglish! I would recommend that you read the advice on our Help page, which will help you get the most out of our site. I'd also recommend you try Elementary Podcasts Series 4, where you can interact with other users and Adam, Carolina and everyone on the team producing them.

All the best,
The LearnEnglish Team

I'm improving my learning day by day with videos and tasks

Best of luck

very useful thanx a lot

it is good and add much to me