Sarah starts her first day on the job and is shown around the office by Philip and Marcia.

Do the Preparation task first. Then watch the video. Next go to Task and do the activity. If you need help, you can read the transcript at any time.

Task 1

Comprehension Task

Watch the video. Then decide if the sentences below are true or false.


Task 2

Business Notes

In the final video Sarah starts her first day at WebWare and Philip and Marcia show her around the office. Sarah is surprised to find that she doesn’t have to hot desk. Hot desking is the practice of using any available desk at work, instead of having a desk assigned to you and is quite common in UK companies. It is often associated with flexible working and work-life balance, two buzz words in corporate life these days.

Flexible working is a phrase that describes any working pattern adapted to suit the needs of the employee.

Common types of flexible working are:

part-time: working less than the normal hours, perhaps by working fewer days per week

flexi-time: choosing when to work (there's usually a core period during which you have to work)

compressed hours: working your agreed hours over fewer days

staggered hours: different starting, break and finishing times for employees in the same workplace

job sharing: sharing a job designed for one person with someone else

home working: working from home


Language level

Intermediate: B1
Upper intermediate: B2


Sarah, not only got the job, she got my heart too, what a beautiful girl.

Hi there! in the video, it does seem to me Marcia says she its in the canteen...

Hello anhiRivero,

Do you mean at 1:15 in the video? I've listened to the video and checked the transcript and it is correct. If you have any specific question about it, please let us know.

All the best,
The LearnEnglish Team

Hello Kirk,
One of the questions in TASK 1 is to decide if '' Marcia eats lunch in the canteen '' true or false.
If we click the False Option, our answer becomes wrong. In the text, Marcia just gives some information about the canteen however, she does not say she eats in the canteen.
And if the answer to the question is True Option, how can we understand by reading the text that Marcia eats lunch in the canteen?
This is what anhiRivero wants to ask.

Hello Armağan,

The question requires a certain degree of interpretation, I agree, but I think the 'True' answer is justified for two reasons.


First, while it is possible that Marcia is merely relating what she has heard from others, it would be an odd way to do this. Normally we would add something to make it clear that the opinion is not our own: 'supposedly quite good', 'quite so, so I've heard', 'apparently quite good' etc. The fact that she does not add any kind of caveat like this suggests that this is based on her own experience.


Second, note the question which Marcia is asked: What do you usually do for lunch? This is not a general question about the canteen but a question about Marcia's habits and so her answer describes her typical behaviour.


I agree, as I said, that there is room for interpretation here, but I think the answer is justified.


Best wishes,


The LearnEnglish Team

Hi Peter,

I agree with Armagan and there's room for confusion in this question.
As Sarah asks "what do you USUALLY" I suggest the statement about Marcia also consider "usually", so it would be "Marcia USUALLY eats lunch in the canteen."
Also, I don't think using supposedly or so is valid argument to make it clear that she eats in the canteen as a habit - indicated by the verb conjugation (eats) - because Marcia may have eaten in the canteen before, she may think it is good (so it is her own opinion) but still she would rather eat somewhere else on a daily basis - and possibly - eventually - eat in the canteen.
Kind regards,

Hi! where does it say that marcia eats in the canteen?

I don't understand the sentence " So you don't hot desk here?"
Can anybody help me for the problem ??

Hello Raincoat,

Please see my answer to this same question from sambala just below. I think that will clear it up for you, but if not, please let us know.

All the best,
The LearnEnglish Team

Hello Kirk,

I saw your answer. but, can you implies me by another sentence ? I mean , i couldn't translate it. Is there any other sentence for that ? I would be highly oblige if make me understand.