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Office party planning

Listen to the conversation with an event planner to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.



Language level

Upper intermediate: B2


It was last month when school organized a trip. I discussed with my friends about our party food and drinks. It was better to discuss on phone rather than sending emails .

Usually, I prefer to solve that kind of problems by going in person to the office, because phone calls are not ideal in such situations. Moreover, technical assistance might not be as good as expected or there might be some misunderstanding, and sometimes many calls are necessary to get your problem solved. Unfortunatley, I had an issue with my credit card a few months ago. As I wasn't in Spain, I had no choice but to try to fix it by calling the customer service of my bank. I admit I was extremely worried and didn't expect much from them, luckily, the assistance didn't meet my expectations and was very good actually. I could have my credit card working again in a short time and I was happy with the service.

I don't like talking about problems on phone. In my opinion, it's just a waste of time if the person is not engaged in the conversation fully. Talking face to face helps humans to fully-in, in the topic they are discussing. But when it's really important and one has no options then only I prefer to discuss something really important.

I don’t remember when was the last time that I have a discussion by phone, I think that I’m not really good discussing I get upset easily so I just hung up when the other person explode or start to tell me lies or whatever. But how I read before in one comment and I agree that discuss by phone could be good because you can call immediately when the problem arise and get a quick solution.

I have never had to discuss a problem on the phone because I do not like talking on the phone, whether a discussion or a normal conversation. It drives me crazy. I rather to talk on Whatsapp or face to face, in the event we could.
Cheers from Madrid.

Last time, I had been discussing something on the phone, I was talking to my boss about a problem related to a project because it had a delay, so the timming schedule got some changes.

I don't like to talk on phone but some time it is more important and necessary to use phone. Instead of calling I had proffered to texting someone if it is required.

It is not a discussion by phone, the conversations trough the phone has been to convey any kind of information related to work or maybe about family or according to the time at the moment.

Well, telling the truth, I don't remember when exactly it was but, of course, I did it many times before. Now, when we tend to communicate with others by phone but not tet-a-tet, we mostly discuss everything this way.
I think it's easier and harder at the same time. Harder, because you can't see the true reaction of your opponent. You can't be sure what he (or she) thinking truly. So you have to rely on the intonation and hope you get things right.
It's funny but it's easier for the same reason. Your opponent can't see your face and your reaction. This gives you a chance to hide your emotions and manipulate the situation.
Of course, video calls can easily ruin all this pretense but, hand on heart, how often do we use them?
Another good point to discuss problems on the phone is an instance. If something has just happened, you don't need to wait for the face-to-face meeting. You can phone immediately to share your problems, discuss it and, maybe, get a solution as soon as possible.

I think it was last month when I discussed a problem with my colleagues on a phone. Talking is quicker and easier than sending emails. ;)