Learn how to talk about the different parts of an email in English.

Sending and receiving emails

Read the email below and then do the tasks. Task 3 asks you questions about the email below.

Task 3: Starting an email

Reply | Reply to all | Forward | Delete

From: Samir
To: Sales Team
CC: Hatem Trabelsi; Patricia Bartlett
Subject: RE: Meeting next week
Attachments: New proposal.rtf (376KB)

Hello Sales Team,

I’ve got an idea for next week – see the attached file. I’d like to hear what you think about my suggestion.
I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk more at the meeting next week.

Regards, Samir

Do you need to speak better English at work?

Learn to speak, read, write and understand English in a variety of work situations. Join thousands of learners from around the world who are making great progress with their English level with our online courses.

Find out more

Download

Download Support Pack (576KB)575.66 KB

Next lesson

Language level

A2 English level (pre-intermediate)

B1 English level (intermediate)

good exercise and it is very easy

very good exercises!

Unit 2 was no more difficult than the first

I like it...

I made mistake twice.

easy too

The first unit was simpler, but the second is also simple

Very visual implementation!

very useful tasks, I made a mistake in one

Everything worked out, refreshed knowledge

Very useful exercises, thanks

Really helpful tasks

Very useful and practical tasks, but it was easy for me :)

Not very useful tasks

Hi! I wonder how can I keep a record in the lessons that I've completed and if when I finish this course there is a chance to have any kind of certification. With thanks, Celeste

Hi CelesteBusso,

The materials on LearnEnglish are made available for self-study rather than as a course, so no certification is provided and if you want to keep track of your work then you'll need to organise that yourself.

We do also offer courses which work as you describe. You can find these described here:

https://learnenglish.britishcouncil.org/online-courses

Peter

The LearnEnglish Team

Good day English Team This is very helpful. Thank you so much

Hi thank u for helpful information

It's really helpful.

thanks from your efforts. it is useful and helpful for all of us. i would write an email to my manger please check it. Mr. Manger; first of all, i thank from your support and helping. some our member have problem, about two months they dont receive thier salary. during this global pandamic and crisis, they want to pay thier salary urgently. but we dont have enough budget. what should i do and how to pay. we are waiting for your response. regards finance

Hello zabiullah

I'm afraid we don't correct our users' emails. Sorry! We are simply too small a team with too much other work to be able to do this. If you have a question about a specific phrase, then please feel free to ask us.

All the best

Kirk

The LearnEnglish Team

I like it. Super.

Hello Everyone!!! I am currently learning English.

I am learning english too.

good

Hi, Dear. I want to know what the original word of c.c is. Please reply to me. Thank you. Regards, Uncle choi.

Hello Uncle choi 'C.C.' is an acronym for 'carbon copy'. This refers to carbon tissue, a 19th and 20th century technology used to make copies of documents. If you're interested, you can see more in the Wikipedia article (https://en.wikipedia.org/wiki/Carbon_tissue). All the best Kirk The LearnEnglish Team

Very useful and practical task, thanks for it.

It is very hard

Thank you

So now I can pronounce underscore "_"

Thank you so much!

this is easy lesson)

thank you I like it :) by the way was easy ^^

Thankyou for this lesson!

It is really helpful. It would be also nice if we can see more samples in different situations. Thanks,

the lesson is very useful.. Thank so much

Check . Thank you !

good

Thanks i like it, sincetly my level in english is improved more with this website, i like it

Well, this lesson is good, thank you very much. I have a question. First- What's different between link and connect? Second- The word CC Do you use only when writing or in speech too? Also I want to find out the difference between queries and questions// Thank you for reply.

Hello NikolayB.

Connect is a verb whereas link can be a verb or a noun.

When referring to internet sites/pages/addresses we use link.

Connect is used most often for physical connections (in electronics, for example).

CC is an abreviation which comes from letter-writing. It refers to carbon copy – the process of writing two letters at one using carbon paper. You can use it as a verb in spoken English but only in the context of emails ('I'll write to him to day and CC you.').

A question is one sentence which asks for information. A query (making a query) is the process of trying to get information, usally from an official source such as an institution or a company. Thus, you can make a query by asking a question, but also by writing a letter or other means.

Peter

The LearnEnglish Team

Ok/ thanks

Easy

well done

Good Exercise!

Hello sir In task 2 : "Dear Mr Prabang, As we agreed, I am sending the contract as an attachment . It is a PDF file. Please let me know if you have any queries. Yours, Andrew Mortimer" In that sentence, can I use this word "questions" istead of " queries " ? And I have another question when you say link address like this http://learnenglish.britishcouncil.org/en/ielts-interview-skills/dont-get-over-emotional how do you pronounce "//"," / " and "- "in English? Thanks

"/" called slash

Hi XuMinHa,

Yes, you could say 'questions' instead of 'queries' and it would be fine and mean the same thing. '/' is pronounced 'slash', '//' is 'double slash' and '-' is 'dash' or 'hyphen'.

All the best,
Kirk
The LearnEnglish Team

Unit 2: Sending and receiving emails

Sending and receiving emails

Task 3: Starting an email

Task 1

Task 2

Task 3

Task 4

Language level