Episode 01

Philip is the CEO of WebWare, an IT company. He needs to hire a new sales director as soon as possible.

Do the preparation task first. Then watch the video and do the exercises. You can also read the transcript.


Philip: You what? What do you mean? You've lost the DollarMart contract? Oh, Brian, tell me you're joking! That's our biggest contract and you've lost it! OK ... OK ... yes, I know you've had some personal problems recently. Yes, sure ... yes, I know our competitors have improved their offer, but really, Brian, these are just excuses. Oh, Brian, come on – you failed to meet agreed targets for the entire last quarter. We talked about this in your last performance review and I told you then it had to improve, and to be quite honest – it hasn't. Losing the DollarMart contract is the last straw. No, I'm sorry, Brian, that's it. That's your last chance. I'm going to have to let you go. Let you go. Yes, that's what it means, Brian. You're fired.

Hi, Jess. Can you put me through to Marcia in HR, please? Thank you.

Hi, Marcia. It's Philip here. Listen, I've had to let Brian go. He lost us the DollarMart account. Yeah, but it had been going on for a while, and he just wasn't pulling his weight any more. He'd been warned. His last performance review was really bad. He knew it was coming. So, we'll be looking for someone new and we'll need to decide on who that is. 

Who are we looking for? Good question. I was hoping you might be able to help me with that! Here's what I'm thinking and let me know if you agree. Well, obviously, they'll need to have a first degree. Doesn't matter what subject. And then a master's or an MBA, I'd say. 

Experience? At least five years' relevant experience in an international company. I want somebody with a proven track record. Oh, they have to be a team player – Brian never was – so strong interpersonal skills. Oh, and I want someone with vision ... yes, 'vision'! Well, I know it’s difficult to define. What I mean is, someone who knows we're in a rapidly changing market, and they can use it to our advantage.

Experience with online sales, perhaps but ... yes, I'd be interested in that. Oh, language skills. I can't emphasise that enough. Not necessarily a native speaker, but they must be very good at English. And another language as well – Spanish, or Mandarin is best.

Does that sound OK to you? Great. OK, can you get an ad out on the website as soon as possible? Oh, and the trade press as well. OK, great. Thanks, Marcia. I want a new sales director by the end of the month. Bye!

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Worksheet90.3 KB

Language level

B1 English level (intermediate)
B2 English level (upper intermediate)

Submitted by AlexLom on Fri, 26/08/2022 - 17:15


I have collected a lot of Job interview's , But still waiting for a positive answer.
Be patient and trust

Submitted by lalolipc on Sat, 11/06/2022 - 12:53


The last time I applied for a job was one year ago. I'm responsable person , tech enthusiast, hard worker and I am also able to work under pressure.

Submitted by Adela Delka on Mon, 29/11/2021 - 21:18


last time I'm applied to job last year in November. My skills are bechelore economy degree, well organisation skills, good in logistic jobs, comunicative person, leader skills, precise and responsible person.

Submitted by mfuenmol on Thu, 21/10/2021 - 11:15


The last time I applied for a job has been today in the morning. I am going to start to work next moth and I am looking for a not very stressful job in the meantime.

Submitted by gdinunzio on Tue, 21/09/2021 - 17:41

The last time I applied for a job was one year and half ago. I'm longlife learner, tech enthusiast, hard worker.

Submitted by Mehad Gaddal on Wed, 15/09/2021 - 13:00

the Last time I applied for a Job was today morning. For the past 7months I was applying almost every day for different positions because I lost my job due to Pandemic . I am fast learner, task oriented, decision maker ,Team leader, hard worker and have analytical problem solving skills

Submitted by david.alfaro on Thu, 26/08/2021 - 03:23

Well I am looking for my first job which challenge me with the english skills; nowadays enterprises are more strict with the english skills, so I hope I find one job in an enterprise like these, so I guess I must be persistent and patient meanwhile I continue practicing the language.

Submitted by Genesis Salas on Fri, 13/08/2021 - 06:35

The last time that I applied for a job was 2 year and a half ago. I had to have experience at Import and Export and be fluently in English. However, during my job I do not practice at all my English conversations and I think I am forgetting it. I would like to apply for another job which can challenge me to learn more.

Submitted by Jackelin Espinoza on Tue, 08/12/2020 - 11:57

Currently, I'm applying to positions like a Business Support or Analyst Business, even Sales Representative. My main skills are that I'm committed to deliver quality to the client, also I keeping a constructive attitude when solving the problems and creating a good atmosphere in a working teams.

Submitted by Hill on Fri, 25/09/2020 - 14:38

The last time I applied for a job was last month. Procurement Management was the position I applied for, and this position required several needed skills such as negotiation, communication, good analytical, problem-solving, team working skills.

Submitted by Moody on Tue, 01/09/2020 - 17:44

Last time i applied for a job was last year , The one who was responsible for the hiring asked my about my personal skills , i replied to him that I'm self confidence,self denial,hard worker, bilingual,l can work under pressure,do many task at the same time proficiently

Submitted by Irfan Morkoc on Fri, 07/08/2020 - 19:29

How should I follow my lessons in this section. For example I have finished episode 1 but there is no indicator warning me I did it before. So I have to remember each time. Please help.

Hello Irfan Morkoc,

That's correct. There is no indication on the page for individual users whether or not they have completed a given task. If you want to keep a record then you'll need to organise it yourself. However, remember that repetition and revision are very important. There's nothing wrong with going back to a task you've done once before!



The LearnEnglish Team

Profile picture for user davorma

Submitted by davorma on Tue, 12/05/2020 - 17:32

I applied for a job 2 months ago. In my opinion, my personal skills are team work and organized.

Submitted by senes19 on Sat, 09/05/2020 - 13:19

Lastly I have applied to an international language school as a receptionist. They desire flexibility working, team experience, good skills at interpersonal relations, convince ability of people. Yes, I have been chosen and worked since one year.

Submitted by v17amohsen on Fri, 08/05/2020 - 16:59

its useful vidieo
Profile picture for user Nha Ho

Submitted by Nha Ho on Wed, 06/05/2020 - 03:41

The last time I applied for a job is yesterday. My main skills are interpersonal skill, team work, arrange the work suitably and I am also able to work under pressure.

Submitted by GERARD on Wed, 29/04/2020 - 22:12

I have not for donkey years (more than 23 years). My professional skills are those of a bilingual assistant such as : organisation of meetings, business trips, diary and bill of expenses management, drafting/typing of various documents (letters, emails, reports, minutes, spreadsheets ….), follow-up of budgets, bids, contracts, works, orders, invoicing, press review, legal monitoring …. I also worked as a property manager with more specific skills such as draft and management of leases and mandates, monitoring of real estate agents, draft of activities report, follow-up of arrears and solvency proceedings, service charges reconciliations, operating budgets, attendance to co-ownership meetings and approval of accounts on behalf of landlords, relationship with tenants, lessors, lawyers, contractors …. My personal skills are : proactive person, dynamic, organized, thorough, self-sufficient, customer-orientated, discreet, team player and interacting with people.

Submitted by Abdulaziz AZ on Wed, 29/04/2020 - 01:37

last year and i get that job

Submitted by EddieLuv on Fri, 24/04/2020 - 20:29

I applied at last time 3 days ago and my most stronger skills is self motived, persoasive and criative

Submitted by yanli on Thu, 23/04/2020 - 07:09

Hello, The video above can not work. I've tried many time using different browsers like safari, chrome , but still doesn't work.
hey kirk :)I tried to watch it from the link you showed but it still didn't work, I hope you can help again.

Hello UCB,

I'm sorry to hear that you can't see the video. If you are in China, that is the best link that I have for you, but it's also always a good idea to update your browser if you can, to try different browsers on your computer or device, and even to try using a different computer or device to see if the videos play there.

If you can give me some more details, such as your location and your browser version, I'll see if I can think of anything else, but please do try the things I suggested first.

All the best


The LearnEnglish Team

Submitted by gerardbarrachina on Wed, 22/04/2020 - 11:00

*Very sorry about my last comment, I would say the next: Last time I applied for a job was three months ago. It didn't work very well because my English level. However, I will improve it. My skills are based on business, particularly on sales. Gerard.
Profile picture for user Alina Polevaya

Submitted by Alina Polevaya on Mon, 06/04/2020 - 07:54

The last time I applied for a job two years ago. My personal skills include: - stress resistance - communicative skills - team work - fast learning - interacting with people - time management skills

Submitted by hlopez on Sun, 05/04/2020 - 15:18

Hi, The las time was about 1 month. My personal skills are: -I’m a team player -I have a B1 level in English -I have experience in WMS -I have good interpersonal skills
Profile picture for user OlaIELTS

Submitted by OlaIELTS on Sat, 04/04/2020 - 17:35

Hi, It's quiet a long time.My personal skills includes: - Effective communication skills. - Strong logical and analytical skills . - Strong interpersonal skills. - Dynamic team player skills. - Prompt time management skills. - Result-driven oriented skills. Thanks.

Submitted by learnenglish10 on Sat, 04/04/2020 - 16:02

I loved what you shared, especially how to learn English, I am going to combine it with what I am doing (https://-------------------------------------------------) to improve my results

Hello learnenglish10,

Thank you for your comment. We ask users not to link to outside sites to avoid having to police advertising posts.



The LearnEnglish Team

Submitted by Paulina Ramos 1506 on Fri, 27/03/2020 - 04:41

It´s an excellent page to study english, it´s very good, practice and eaisy. I like this page, every excercise and topic.

Submitted by mohit75236 on Wed, 18/03/2020 - 02:26

video is not playing in my pc. why?

Hello mohit75236

The video appears to be working -- I am able to see it. If it's still not working for you, I'd suggest you try using a different web browser, or to update your web browser if that is possible. If that doesn't work, I'd suggest trying to view the video on a different device.

If none of that works, please let us know what browser version you're using and we'll see if we can help you more.

All the best


The LearnEnglish Team

Submitted by Nermine on Sun, 08/03/2020 - 22:45

It was a useful episode I had seen.I really need to improve my listening skill and the transcript is more helpful.Thank you

Submitted by f.qureshi on Tue, 03/03/2020 - 18:10

Thank you British Council. I checked many other sites before this but found it best & more helpful for english learning in a better way.

Submitted by smga22 on Tue, 21/01/2020 - 16:18

It was really real-life experience for me.

Submitted by Htet Wai Lynn on Mon, 20/01/2020 - 12:31

Although I cannot understand very well, I appreciate british council.

Submitted by MAYHOW on Fri, 03/01/2020 - 07:33

Hi, everyone here I am a new member, dont know what shall i do. can someone adive?


Welcome to LearnEnglish!

Have you explored our front page yet? You can find it here:


You'll see links to checking your level and to our Getting Started page, which should be just what you're looking for!


LearnEnglish is not organised as a course, though we do have courses available. Rather, most of the site is like a library of materials which you can dip into as you find useful. On most pages you can find comments sections so you can express your opinions, talk about your experiences, interact with other users, or ask questions of the team here.


Good luck with your learning!



The LearnEnglish Team

I am also new here. This comment was helpful for me. Thank you.
Profile picture for user munasinghe

Submitted by munasinghe on Sat, 30/11/2019 - 12:53

I am from Sri Lanka . It is very hell full for me. Thank you.

Submitted by Nelson Camilo … on Mon, 11/11/2019 - 08:20

Thanks for video has been very helpful.

Submitted by nickynick on Mon, 16/09/2019 - 10:40

nice terminologic story is here... thanks to the scene/text writers on the behalf of all your team...

Submitted by oana.junc on Sun, 18/08/2019 - 09:45

Hello, This episode was very useful for me. I found interesting the various synonyms of the verb "to fire". I appreciate. I became curious about the next episodes. Thank you!

Submitted by Loc Dang on Wed, 24/07/2019 - 16:09

The lesson is very useful for me, especially at the moment when the new owner is changing the structure of the organisation. Yes, it's not good news for all of us learning that the company is acquired by another group. I feel as we are in defeat in a battle. Every one of us is preparing for being given the boot.