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Episode 01

Philip is the CEO of WebWare, an IT company. He needs to hire a new sales director as soon as possible.

Do the preparation task first. Then watch the video and do the exercises. You can also read the transcript.


Philip: You what? What do you mean? You've lost the DollarMart contract? Oh, Brian, tell me you're joking! That's our biggest contract and you've lost it! OK ... OK ... yes, I know you've had some personal problems recently. Yes, sure ... yes, I know our competitors have improved their offer, but really, Brian, these are just excuses. Oh, Brian, come on – you failed to meet agreed targets for the entire last quarter. We talked about this in your last performance review and I told you then it had to improve, and to be quite honest – it hasn't. Losing the DollarMart contract is the last straw. No, I'm sorry, Brian, that's it. That's your last chance. I'm going to have to let you go. Let you go. Yes, that's what it means, Brian. You're fired.

Hi, Jess. Can you put me through to Marcia in HR, please? Thank you.

Hi, Marcia. It's Philip here. Listen, I've had to let Brian go. He lost us the DollarMart account. Yeah, but it had been going on for a while, and he just wasn't pulling his weight any more. He'd been warned. His last performance review was really bad. He knew it was coming. So, we'll be looking for someone new and we'll need to decide on who that is. 

Who are we looking for? Good question. I was hoping you might be able to help me with that! Here's what I'm thinking and let me know if you agree. Well, obviously, they'll need to have a first degree. Doesn't matter what subject. And then a master's or an MBA, I'd say. 

Experience? At least five years' relevant experience in an international company. I want somebody with a proven track record. Oh, they have to be a team player – Brian never was – so strong interpersonal skills. Oh, and I want someone with vision ... yes, 'vision'! Well, I know it’s difficult to define. What I mean is, someone who knows we're in a rapidly changing market, and they can use it to our advantage.

Experience with online sales, perhaps but ... yes, I'd be interested in that. Oh, language skills. I can't emphasise that enough. Not necessarily a native speaker, but they must be very good at English. And another language as well – Spanish, or Mandarin is best.

Does that sound OK to you? Great. OK, can you get an ad out on the website as soon as possible? Oh, and the trade press as well. OK, great. Thanks, Marcia. I want a new sales director by the end of the month. Bye!



Language level

Intermediate: B1
Upper intermediate: B2


The last time I applied for a job is yesterday. My main skills are interpersonal skill, team work, arrange the work suitably and I am also able to work under pressure.

I have not for donkey years (more than 23 years).
My professional skills are those of a bilingual assistant such as : organisation of meetings, business trips, diary and bill of expenses management, drafting/typing of various documents (letters, emails, reports, minutes, spreadsheets ….), follow-up of budgets, bids, contracts, works, orders, invoicing, press review, legal monitoring ….
I also worked as a property manager with more specific skills such as draft and management of leases and mandates, monitoring of real estate agents, draft of activities report, follow-up of arrears and solvency proceedings, service charges reconciliations, operating budgets, attendance to co-ownership meetings and approval of accounts on behalf of landlords, relationship with tenants, lessors, lawyers, contractors ….
My personal skills are : proactive person, dynamic, organized, thorough, self-sufficient, customer-orientated, discreet, team player and interacting with people.

last year and i get that job

I applied at last time 3 days ago and my most stronger skills is self motived, persoasive and criative

The video above can not work. I've tried many time using different browsers like safari, chrome , but still doesn't work.

hey kirk :)I tried to watch it from the link you showed but it still didn't work, I hope you can help again.

Hello UCB,

I'm sorry to hear that you can't see the video. If you are in China, that is the best link that I have for you, but it's also always a good idea to update your browser if you can, to try different browsers on your computer or device, and even to try using a different computer or device to see if the videos play there.

If you can give me some more details, such as your location and your browser version, I'll see if I can think of anything else, but please do try the things I suggested first.

All the best


The LearnEnglish Team

*Very sorry about my last comment, I would say the next:

Last time I applied for a job was three months ago. It didn't work very well because my English level. However, I will improve it.

My skills are based on business, particularly on sales.

The last time I applied for a job two years ago.
My personal skills include:
- stress resistance
- communicative skills
- team work
- fast learning
- interacting with people
- time management skills