Episode 01

Philip is the CEO of WebWare, an IT company. He needs to hire a new sales director as soon as possible.

Instructions

Do the preparation task first. Then watch the video and do the exercises. You can also read the transcript.

Transcript

Philip: You what? What do you mean? You've lost the DollarMart contract? Oh, Brian, tell me you're joking! That's our biggest contract and you've lost it! OK ... OK ... yes, I know you've had some personal problems recently. Yes, sure ... yes, I know our competitors have improved their offer, but really, Brian, these are just excuses. Oh, Brian, come on – you failed to meet agreed targets for the entire last quarter. We talked about this in your last performance review and I told you then it had to improve, and to be quite honest – it hasn't. Losing the DollarMart contract is the last straw. No, I'm sorry, Brian, that's it. That's your last chance. I'm going to have to let you go. Let you go. Yes, that's what it means, Brian. You're fired.

Hi, Jess. Can you put me through to Marcia in HR, please? Thank you.

Hi, Marcia. It's Philip here. Listen, I've had to let Brian go. He lost us the DollarMart account. Yeah, but it had been going on for a while, and he just wasn't pulling his weight any more. He'd been warned. His last performance review was really bad. He knew it was coming. So, we'll be looking for someone new and we'll need to decide on who that is. 

Who are we looking for? Good question. I was hoping you might be able to help me with that! Here's what I'm thinking and let me know if you agree. Well, obviously, they'll need to have a first degree. Doesn't matter what subject. And then a master's or an MBA, I'd say. 

Experience? At least five years' relevant experience in an international company. I want somebody with a proven track record. Oh, they have to be a team player – Brian never was – so strong interpersonal skills. Oh, and I want someone with vision ... yes, 'vision'! Well, I know it’s difficult to define. What I mean is, someone who knows we're in a rapidly changing market, and they can use it to our advantage.

Experience with online sales, perhaps but ... yes, I'd be interested in that. Oh, language skills. I can't emphasise that enough. Not necessarily a native speaker, but they must be very good at English. And another language as well – Spanish, or Mandarin is best.

Does that sound OK to you? Great. OK, can you get an ad out on the website as soon as possible? Oh, and the trade press as well. OK, great. Thanks, Marcia. I want a new sales director by the end of the month. Bye!

Discussion

Download
Worksheet90.3 KB
Do you need to speak better English at work?
Learn to speak, read, write and understand English in a variety of work situations. Join thousands of learners from around the world who are making great progress with their English level with our online courses.
No votes yet
Profile picture for user missnadya

Submitted by missnadya on Tue, 26/06/2018 - 10:43

Permalink
Thank you very very much for these useful exercises, videos and explanation British Council!! Great job!

Submitted by julio arnaud on Thu, 17/05/2018 - 03:47

Permalink
I can easily understand every phrase, it's crystal clear.
Profile picture for user Roseline Nwaoha

Submitted by Roseline Nwaoha on Wed, 18/04/2018 - 13:21

Permalink
I followed almost every part of the conversation and had no difficulty answering any of the questions. I learnt a new word though, 'trade press', haven't heard that before!

Submitted by Emir_Acevedo on Tue, 03/04/2018 - 06:01

Permalink
I'm surprising! I got all the answers right!

Submitted by berrynguyen on Mon, 26/03/2018 - 16:33

Permalink
I do nỏ know where i can look up the new word. Or i need a distionary.
Profile picture for user DianaLe

Submitted by DianaLe on Thu, 18/01/2018 - 02:02

Permalink
Good morning! I'm Diana from Ho Chi Minh city in Vietnam. I understand almost all the English conversations I listen to, however when speaking I face so many problems with speaking confidently and I get confused. I forget the words, structure of sentences, pronunciations, ets... How could I deal with this situation? How could remember structure of sentences? What advices you suggest me to develop my vocabulary? Thank you in advance. Have a good day!