Unit 1: Email addresses

Email addresses are essential in business – do you know how to say them correctly?

Email addresses

Every email address contains this sign: . Here are some email addresses:


As you can see, Bob uses his first name only in his email address: bob@yahoo.bh. Jeffery Amherst uses his first name and surname in his email address: jeffery.amherst@britishcouncil.org. The address reservations@beachhotelbern.com gives the name of the department (Reservations), but not the name of the person.

Saying email addresses

When you say an email address:

  • remember that @ is pronounced ‘at’ and . is pronounced 'dot'. reservations@beachhotelbern.com is ‘reservations at beach hotel bern dot com’
  • sometimes there is a . in the person's name. jeffery.amherst@britishcouncil.org is ‘jeffery dot amherst at british council dot org’
  • _ in an email address is called ‘underscore’. teaching_ job@english_academy.id is ‘teaching underscore job at English underscore academy dot I D’.

Note that it is not necessary to use capital J and A in Jeffery Amherst's email address. People sometimes write email addresses with capital initial letters (Jeffery.Amherst@britishcouncil.org). Sometimes it is all in capitals (JEFFERY.AMHERST@BRITISHCOUNCIL.ORG). However, most people write email addresses without capital letters (jeffery.amherst@britishcouncil.org).

Address books

Email addresses appear in alphabetical order (A–Z). When names start with the same letter, look at the second letter. Here, all the names begin with F, but the second letters are: e i r u. These are in alphabetical order.

Name Email address
Fellah fellah@bqbaccounting.com
Fida fhussein@arabianairways.org
Fred Aston fred99@astoncity.biz
Fudail H fudailh@aglant.net


Domain names

Email addresses often include the name of the country that the address is from. This is the final two letters of the address. Here are some examples:

.af Afghanistan
.id Indonesia
.ma Morocco
.se Sweden
.uy Uruguay
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Submitted by Djistar on Mon, 30/10/2017 - 11:28

Hello! I use this internet site there's some months ago and I find it very useful. But I have one small question. Can I sit for FCE exam at 30? Djistar from Gabon

Submitted by Kirk on Mon, 30/10/2017 - 14:16

In reply to by Djistar


Hello Djistar,

I'm not aware of any age restrictions for the FCE. There may be some for the First for Schools, however. In any case, I'd suggest you investigate at the Cambridge Assessment website.

Good luck!

All the best,
The LearnEnglish Team

Submitted by adamgrandsun on Thu, 21/09/2017 - 15:47

That's really important indeed. it was great lesson. Thaks a lot!

Submitted by Ati_k on Wed, 06/09/2017 - 20:06

This lesson was practical for me . Furthermore, i didn't use to recognize the symbol ( _) as underscore.

Submitted by Mohammad Adel … on Fri, 01/09/2017 - 22:00

Great lessons

Submitted by hnavarrete on Mon, 28/08/2017 - 02:59

Very useful the "underscore", I didn´t know the right name of that symbol. Thanks a lot!

Submitted by lantran on Mon, 21/08/2017 - 17:28

thank for useful lession

Submitted by felixmassinda on Tue, 15/08/2017 - 12:37

Thank you, this lesson has given me a very positive insight on how important emails are.

Submitted by huongvu on Thu, 10/08/2017 - 08:06

thank for this lesson, it's helpful with me. i know how to write, how to read, and how to make a email. it's easy to read.

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Submitted by iamDEV on Fri, 12/05/2017 - 15:37

This is a simple and effective way to learn for all levels

Submitted by Ogla on Thu, 11/05/2017 - 20:11

Unit 1 was easy. Thank you !

Submitted by Ravtan on Thu, 04/05/2017 - 06:59

Unit 1 is easy and interesting I like it. thank British Council.

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Submitted by shoussam on Fri, 31/03/2017 - 16:19

Thank you British council

Submitted by Susane Schmidt on Tue, 07/02/2017 - 16:15

Excellent tip for pronunciation exercises - sounds and spelling ! Thank you :)