Do the preparation task first. Then listen to the audio and do the exercises.
Customer 1: Can I have an orange juice, please?
Server: Regular or large?
Customer 1: How big is a large?
Server: This is a large. This is a regular.
Customer 1: I'll have a large, then, please. Without ice.
Server: OK, coming up.
Customer 1: Sorry, I wanted freshly squeezed orange juice.
Server: I'm afraid we only have bottled juices.
Customer 1: Oh, then I'll have an apple juice instead, please.
Server: Here you go. That's £3.50, please.
Server: Thank you.
Server: Can I help anyone?
Customer 2: Who's next?
Customer 3: You were first, I think.
Customer 2: What teas do you have?
Server: Breakfast tea, mint and green tea.
Customer 2: A mint tea and a slice of lemon cake, please.
Server: To eat in or take away?
Customer 2: Take away, please.
Server: There you go. That'll be £4.20, please.
Customer 2: Sorry, I've only got a fifty.
Server: That's OK. Here's your change … 5, 10, 30, 50.
Server: Who's next?
Customer 4: Can I have a ...
Customer 3: Sorry, I think I was in front of you.
Customer 4: Oh, sorry!
Customer 3: Can I have a chocolate chip cookie, please?
Server: Would you like a drink with that?
Customer 3: No, thanks. Just the cookie.
Server: OK, then. That's 95p, please.
Customer 3: Thanks. I think that's right.
Server: 50, 70, 80, 85, 90, 92, 94, yep, 95. Thank you.