A voicemail message

A voicemail message

Listen to a voicemail message and answer the questions to practise your listening skills.

Do the preparation task first.

Then listen to the audio and do the exercises.



John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.

Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.

I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.

Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.

Thanks a lot. I look forward to hearing from you.

Task 1

Task 2


Worksheet70.36 KB

Language level

Average: 4.4 (291 votes)
Profile picture for user Basar Huzni

Submitted by Basar Huzni on Sat, 06/06/2020 - 13:15

Hi, This is Basar Huzni. Yes, many times I'm doing it, Because I am a teacher of mathematics when I going to my lecture, I do not take my phone, And when I wanna call anyone I leave him a voice message. And finally, I wanna tell the British Council thankyou so much, For helping with us.

Submitted by MAE on Fri, 05/06/2020 - 05:36

Not really. I always make phone calls to book the taxiI or getting through some issues about my bank account. But I haven't left any voicemail in English.

Submitted by Patricia Rocha Ramos on Thu, 04/06/2020 - 15:56

Never. I don't usually leave messages, I prefer to speak in person
Profile picture for user Onur

Submitted by Onur on Thu, 04/06/2020 - 15:47

Yes I do. I speak in order to improve my speaking skill. I participate speaking clubs and also use apps.

Submitted by Asni on Wed, 03/06/2020 - 22:03

No, I don't know people whose mother tongue is English so I never had that opportunity. I used to write emails in English to my professors but never made phone calls. Well, I remember I did a call once but that was a wrong number so the conversation was very short, no more than a few words.

Submitted by huynhtrongvinh789 on Wed, 03/06/2020 - 14:37

I seldom use a voicemail or leave a message, I like to prefer to call in person. Besides, Leave a message is not a habit in my country.

Submitted by Hanizara on Tue, 02/06/2020 - 09:02

I don't use a voicemail to leave a message or when someone call me either. because I prefer to text them and keep in chat then to talk directly on the phone.

Submitted by MMC on Sun, 31/05/2020 - 20:04

hi.. every one, leaving a voicemail message is not something easy in English language when you are thinking about how your words gonna be right and how the person will get it, so mostly i don,t like it for that purpose, and even one time ago i tried in my language to tell my callers who ever they are and i said like this " i'm sorry my be i'm sleeping right now so call me back " and i realized that my dad is gonna call me while my phone is out of the service and its a day or time of school and this message will hear him though my dad always was a cussing me i'm kind of lazy who is always on the bed, so i deleted and till that day don,t do voicemail message again.

Submitted by MoutazAlotaibe on Sun, 31/05/2020 - 05:41

Hi Everybody. I like to call in directly, because I am afraid when I use voicemail the person himself can't know what I'm saying exactly. Also the voicemail it's not our habit in my country, so we like calling directly.

Submitted by Mamta Gusain on Sat, 30/05/2020 - 12:22

Yes, I make calls to the customers regarding their complaints. Sometimes when customers are busy, i leave a voice message introducing myself, purpose of call and also ask customer to call us back on the given number.