An email to book a hotel

Learn how to write an email to book a hotel.


Do the preparation task first. Then read the text and tips and do the exercises.

Reading text

From: David Mathews
Subject: Booking 2 nights next week

Dear Ascot Hotel,

I would like to reserve an accessible single room for two nights with breakfast on the 22 and 23 of April. Could I have a quiet room with a view if possible, please?

I will arrive at about 10 p.m. and I have an early meeting the next morning, so please could you leave an iron and ironing board in the room?

I have a promotional code (MH2219). Please can you confirm that it is £80 per night with breakfast included?

Please could you confirm the booking? Let me know if you need any further information.

Many thanks.

With kind regards,

David Mathews


  1. When writing an email to a hotel, you can start with Hello or Dear (hotel name).
  2. Say clearly the dates you want, the room type and whether you want breakfast or not.
  3. Don't forget to mention any additional information or special requests.
  4. Ask them to confirm your booking. Give them your phone number if you prefer to be contacted that way.


Worksheet68.93 KB

Language level

Average: 4.2 (5 votes)
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Submitted by Phan Bao Dung on Sun, 02/08/2020 - 20:59

When I book a hotel room, I usually ask the reservation person for the location (near the beach/center), price, view, room types, accessories in the room, and kind of served food.

Submitted by walotaibi on Thu, 23/07/2020 - 10:57

The first thing I usually want it is a room with a beautiful view. Then I will ask for a bathroom with water instead of toilet roll. Also, I will ask for a room that has a double big bed and a big space. I think just that.

Submitted by Youssef Er-rafay on Sat, 18/07/2020 - 11:24

When i went to Bangkok , i book on a nice hotel built with the asian architecture and they serve asian food , anyway i book on 3 stars hotel for 5 days , the room i would like to stay in , has to be a little quiet with view , bath , TV and be in the top floors.

Submitted by fatfat on Fri, 10/07/2020 - 12:57

I would to ask them whether a double room with an iron, a bath and iron board inside or not.
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Submitted by Red Sus on Sun, 05/07/2020 - 10:43

To: info(at) From: Genma Shodai Subject: Booking 1 night on 11/7 Dear Spectator Hotel, I would like to reserve a twin room for one night with breakfast on the next morning. May I ask for a quiet room with a view if possible, please? I will arrive at about 6 P.M and I have another meeting right after that, so please do prepare hot water and towels. Please could you confirm that it is $120 per night with breakfast included? If there is no change in the price, could you please confirm the booking? Let me know if any further information is needed. Many thanks. Best regards, Genma Shodai

Submitted by Ronake on Wed, 01/07/2020 - 21:29

I would like to reserve two double rooms for four persons, two adult, and two children. I want two-room for three nights from 22 to 25 August. Could you give me information about the price and do you offer any discount for the family package? I want to check out at 13 p.m afternoon, on 25 August What is included in the price? Do you have a swimming pool and a sauna? I want to make sure that wifi is provided because I have to work on my project during the holidays. Could you please provide me informations that I need, and confirm the booking

Submitted by Ronake on Wed, 01/07/2020 - 21:25

There are many things that you should check before you make a reservation, especially on vacation because a lack of information can destroy your holidays. First, I ask about the location, if the accommodation is near the beach so I don't have to spend my time in the car. I ask about the price and what is included in the price, so I will be sure that I don't have to pay extra for other services that I need. I ask about the cuisine and what kind of food they serve. And also I want to make sure if the hotel is clean and comfortable to stay. Every time I review feedbacks from other customers, who visited that hotel.

Submitted by hana ykt on Wed, 01/07/2020 - 09:12

To:info(at)ascot-hotel From: Hana Yokota Subject: Booking three nights next week Dear Ascot Hotel. I would like to reserve single room for two nights from 8th to 9th July, and breakfast include. I will arrive around the evening of the 8th. I'm going to work at noon on the 9th so I want to check out at 9pm. I want you to call a taxi to the station at that time, please. If possible, I would like to have dinner of region foods and a bath time in my room. Could you please arrange it for me? How much will I pay for checkout with the above contents? In addition, I have something to ask. Are there amenities, room wear, and hairdryer? Also, I would appreciate it if you could tell me most popular food souvenirs. My family asked me for delicious souvenirs. Could you please give me this information as above. And please confirm that you have a room for me in a few days. If you need any information, please let me know. I am looking forward to spending time at your hotel. I will wait for you to contact. With kind regards, Hana.

Submitted by sakura on Wed, 01/07/2020 - 04:21

I will check with the Hotel to see if there is free WiFi, not a unit bath, and no smoking. First of all, without free WiFi you have to consume mobile data. It’s very wasteful. If you don't have free WiFi, I can't look it up on my mobile phone. Also, the unit bath is very inconvenient. It is nice to stay alone, but it is very inconvenient when staying with friends and family. The reason is that if one person takes a bath, the toilet cannot be used. I experienced this when I was in elementary school. I put up with the toilet while my father was taking a bath. And the non-smoking room is a must. I'm not good at rooms that smell of smoke, and when I breathe the fumes, I can't stop coughing. This is a very important matter.Next I will talk about the hotels I have booked.I didn't have much opportunity to book a hotel myself, but when I went to Atami with a friend, I booked a hotel with a friend. The hotel I stayed there was very good. It was a room with a view of the sea from the room, including breakfast,Free WiFi,Large public bath,Non-smoking room and Two double beds. I expected this to be very expensive as it is a very clean hotel. However, since we were able to use the student discount, we were able to stay cheaper than usual. I was able to have a very enjoyable and wonderful Atami trip.
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Submitted by Hennadii on Sat, 27/06/2020 - 19:06

The last room that I booked was the room in some lovely hotel in Egypt. Whereas I was with my kids it was important to me to have a two-tier bunk in a separate room. I also asked about the kid zone on the hotel territory, kids menu in the restaurant. It turned out even better than I expected.