In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)

Submitted by ravana.ravana on Sun, 23/08/2020 - 20:02

I often and from everyone apologize

Submitted by fariba on Sat, 22/08/2020 - 09:20

i apologized three week ago.

Submitted by Rinaa on Thu, 20/08/2020 - 20:30

Every time that I make any small mistake with no intention, I apologize with politnes. I used to treat people with respect, and my parents taught me to show respect and kindness every time that i can.

Submitted by Paula Sabio on Tue, 11/08/2020 - 19:59

Well, I said sorry for last time 10 minutes ago, that happen when we speak a lot and then we screw up :(

Submitted by U Kyaw on Sat, 08/08/2020 - 09:58

Hello.Something is wrong.I can't listen my speaking videos clearly.It does not work regularly.I don't know what is happening.Please,help me.I am trying to study.I think I am in progress a lot.

Hello U Kyaw,

I'm very sorry to hear this and apologise for the inconvenience. As far as I know, there haven't been any technical problems on our end. Have you tried using a different web browser or different device (if possible)? Sometimes the videos work better in different browsers.

You could also try choosing a low-resolution version (360p) to see if that works better.

I hope this advice helps you, but if not, please let us know what browser and browser version you are using.

All the best,


The LearnEnglish Team

Submitted by edysonscott on Tue, 04/08/2020 - 02:10

I'm so sorry henry, it is my fault

Submitted by AMANI148 on Sat, 01/08/2020 - 23:27

I said sorry to my brother. because I told to him he is not a good in his study. so I felt guilt and, I said 'I didn't mean it'. But he is funny, he is told me after what you said! I went at cafe to consult my self :(
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Submitted by Ivanox76 on Wed, 29/07/2020 - 19:00

The last time that I said I am sorry, was when accidentally I spilled a bowl of soup over my cousin, that situation was really embarrassing, and I had to say " I'm sorry! many times.

Submitted by Cassie on Wed, 29/07/2020 - 15:16

I’m so sorry Covid but know I don’t care about it , because my government lie a lot about this issue lol