In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.3 (100 votes)

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Submitted by edysonscott on Tue, 04/08/2020 - 02:10

I'm so sorry henry, it is my fault

Submitted by AMANI148 on Sat, 01/08/2020 - 23:27

I said sorry to my brother. because I told to him he is not a good in his study. so I felt guilt and, I said 'I didn't mean it'. But he is funny, he is told me after what you said! I went at cafe to consult my self :(
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Submitted by Ivanox76 on Wed, 29/07/2020 - 19:00

The last time that I said I am sorry, was when accidentally I spilled a bowl of soup over my cousin, that situation was really embarrassing, and I had to say " I'm sorry! many times.

Submitted by Cassie on Wed, 29/07/2020 - 15:16

I’m so sorry Covid but know I don’t care about it , because my government lie a lot about this issue lol

Submitted by Hussein Alattas on Tue, 28/07/2020 - 13:16

The last time i said sorry it was before 30 minutes, i said sorry to my friend who send me a message at night but i didn't read it be cause i was sleeping (while he send i was sleeping).
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Submitted by Hennadii on Fri, 24/07/2020 - 13:17

I'm really sorry but I don't remember when was the last time I said sorry for doing something )) It's not that I'm an unmannered or rude person. I just try not to upset others. I try to treat people like I want they treat me. It doesn't always work out but still, I do my best to behave well. Of course, if I unwittingly hurt someone I apologize right away. I think it's the only way to communicate with other people. We all have to be kind and polite to each other and don't act like idiots and don't spoil other's moods.

Submitted by Phan Bao Dung on Tue, 21/07/2020 - 17:20

The last time I said sorry to my parents a few days ago because I didn't pick them up from the church on time.

Submitted by Asni on Fri, 17/07/2020 - 22:28

I can't remember when exactly but recently, I apologised to my brother because I called him so late and I woke him up. He lives in Canada and I didn't pay attention to the time difference between the two countries.