Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Instructions

Do the preparation task first. Then listen to the audio and do the exercises.

Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Discussion

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Average: 4.5 (2 votes)
Profile picture for user DJ Singh

Submitted by DJ Singh on Wed, 25/11/2020 - 06:01

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Oh yes, whenever I need assitence for any company's product I often make calls in English only. That is a good practice of speaking and more comfortable for me to speak on phone rather than speaking with anyone in person.

Submitted by loveiseverything on Sat, 07/11/2020 - 09:38

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Unfortunately, I never have a chance to call in English.

Submitted by Ugulhan on Sat, 17/10/2020 - 07:13

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Oh, I love to call from office to the clients. Hello, technical departments, Ugulhan Nab speaking. Hello, are Robert Jenson there? I am sorry. He is not at the moment , here. He is on his lunch break. Could you leave a message? I will tell him that you called. Yes, please. Tell him that I called, and he call me back. He has my number. It is about IT project. Oh, I see. I will give him your message. OK, Would you like to leave anything also? Thank you for calling! After getting your message, Robert will call you back. Bye for now.

Submitted by esi on Tue, 29/09/2020 - 17:13

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hi I think ," In case I'm in a meeting when she calls back," it's not true it's better to say,"In case i will be in a meeting when she ccalls back
Profile picture for user Peter M.

Submitted by Peter M. on Wed, 30/09/2020 - 07:38

In reply to by esi

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Hi esi,

After 'in case' we don't use a future form even though the action or event happens in the future. For example;

Correct: I'll take an umbrella in case it rains.

Incorrect: I'll take an umbrella in case it will rain.

 

Peter

The LearnEnglish Team

Submitted by SergeySSSS on Sun, 13/09/2020 - 06:00

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Honestly, speak on the phone with somebody is really difficult for me. Just when you speak face to face it is easy to understand by emotion or movement hand or mouth. But maybe it's best method improve your skills.