An email request for help

An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.

Reading text


Worksheet71.84 KB

Language level

Average: 4 (74 votes)

Submitted by Asni on Wed, 20/01/2021 - 00:15

Firstly, the email should introduce the task, project or assignment we need help with. Then, the reason why we're asking them for help and what kind of help. We should try to be concise and specific so that they know exactly what we need from them, because based on those details they might be or not available, a 1-hour meeting for advice isn't the same as a 4-hour meeting for research. Also, we should specify when we need it according to our deadline, and ask them for their availability. Finally, thanking and expressing appreciation is always convenient when asking for a favour.

Submitted by Saad786 on Sun, 10/01/2021 - 15:31

I would include the project details when asking for help in order to get more beneficial tips of the helper.

Submitted by Thinn Thiri Myo on Thu, 24/12/2020 - 04:26

I don't understand how to do task2? I do the task2,it's always show wrong.So I correct & check show answers,it's wrong too.What's wrong?I don't know.Plzz,tell me.

Hello Thinn Thiri Myo,

I've checked the task and it appears to be working correctly, including marking correct and incorrect options. Perhaps you are not putting all of the items in order. You can use 'Show answers' to see the key.



The LearnEnglish Team

Submitted by Thinthinmyoe on Mon, 21/12/2020 - 12:00

I think it will be more convenient using the polite and pleasant usage for the email receiver.So, This one will help your need.

Submitted by DIỄM PHÚC on Mon, 07/12/2020 - 01:27

I think this letter should be the reason the meeting and clearly the contents in letter The tittle "An email request for help" don't suitable with content. If I am the receiver, I feel so hopeless for this email

Submitted by Ehsan on Sun, 29/11/2020 - 08:45

First of all, we should introduce ourselves, our product and our problem generally. Then we should tell the details about our problem and the help he/ she can give us. It is necessary for our email to have polite writing and requesting.

Submitted by David_Tham on Fri, 27/11/2020 - 14:09

I think should include that what is the reason for them help.

Submitted by Dmytro on Thu, 19/11/2020 - 15:27

Asking for help I would send some details in an attachment in order to get a colleague a bit more prepared for the meeting. He could think over some ideas before the meeting and shorten his own and overall time discussing.
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Submitted by javibuendi on Thu, 29/10/2020 - 08:52

Dear British Council maintenance team. I think there is a mistake in the task number 2 related with the order of the sentences. I think "Sarah asks Patricia for permission to use James" should go before "Sarah writes an email to James asking for help". I think it makes more sense this way, because you cannot send an email to an employee asking for help if you don´t have his superior permission. Thanks for all your great work, Javi.