Leaving a message

Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Task 1

Task 2

Discussion

Download
Worksheet112 KB

Language level

Topics

Average: 4.1 (30 votes)

Submitted by vespinosa10 on Sat, 27/02/2021 - 18:44

Permalink
I never make calls in English

Submitted by In on Wed, 24/02/2021 - 22:43

Permalink
I don`t do calls in English too often. I prefer to email or text. Because it is easier to explain, sometimes the people don`t understand my accent. So if I write is better for understanding and to remember later.

Submitted by fariba on Tue, 23/02/2021 - 07:58

Permalink
NO,unfortunately i never make phone in English.

Submitted by German on Thu, 04/02/2021 - 02:31

Permalink
Actually I make few calls in English. I sometimes speak in English with my wife but we don´t make calls in English

Submitted by fariba on Sat, 23/01/2021 - 08:49

Permalink
no i haven't made phone call in English.

Submitted by Suraj paliwal on Sun, 03/01/2021 - 05:25

Permalink
I make phone calls in mother tongue when I am working local people that's know my language. When I work internationally I make phone calls in English. That's good for me. India is diversified country so when you go far your place then language is changed. India have about 30 languages.

Submitted by fatfat on Thu, 24/12/2020 - 13:14

Permalink
I have never made phone call in english. I think I cant dare this at the moment.

Submitted by Pola on Wed, 25/11/2020 - 13:25

Permalink
Actually, I'd just received few calls by English, but I'd made just one call to speak an English tongue.
Profile picture for user DJ Singh

Submitted by DJ Singh on Wed, 25/11/2020 - 06:01

Permalink
Oh yes, whenever I need assitence for any company's product I often make calls in English only. That is a good practice of speaking and more comfortable for me to speak on phone rather than speaking with anyone in person.