In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)

Submitted by Ana193 on Fri, 05/02/2021 - 09:17

It was yesterday I said apologize to my mother as I made a mistake to order two of something freezing required in the internet accidentally so the freezer was full by the ones.

Submitted by Sara Kalafat on Sat, 30/01/2021 - 18:25

Every moment hhhhhhhh

Submitted by Leila77 on Sat, 30/01/2021 - 08:21

Because of a misunderstanding, I said sorry to someone few days ago

Submitted by English_Learner_2121 on Mon, 25/01/2021 - 18:52

I think I said sorry few days ago when I share news at my classroom

Submitted by WALTHER on Thu, 14/01/2021 - 02:25

The last time that I said apologizes it was when walking quickly for street and I hit accidentally a child without wish

Submitted by German on Wed, 13/01/2021 - 00:13

The last time that I said sorry was the last week when accidentally I ate a cookie which It wasn´t mine.

Submitted by erkosman on Sun, 10/01/2021 - 17:37

yesterday ı said apologize to someone for pounding in the market. but he looked me angrily. ı told him that didn't want to hurt. but he said me donkey guy ! to be pay a bit more attention.

Submitted by Arcangelo-Pereyra on Fri, 08/01/2021 - 23:27

now, i feel ok, about my level. michael don't worry about it, you would improve your level

Submitted by vanessa Rodri on Fri, 08/01/2021 - 22:32

The last time I said sorry for doing something was this morning. I said sorry to my brother's girlfriend.
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Submitted by Khin Yee Mon Khaing on Sun, 20/12/2020 - 12:37

I'm so sorry. It was my fault. I wasn't able to do for you anything.