At the chemist

Listen to a conversation at a chemist's to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.


Chemist: Hello, can I help?

Customer: Yes, my wife sent me here. I, erm, need something for a sore throat … and I can't stop coughing. It really hurts.

Chemist: Do you have a headache too?

Customer: Not really, no.

Chemist: Well, we have this syrup. And these lozenges.

Customer: Which is better? 

Chemist: They're both good. The syrup is more expensive.

Customer: Oh, well … I'll take the lozenges, then. How many do I take?

Chemist: Just one.

Customer: Sorry, I'm sorry. Er, how often should I take it?

Chemist: Just one every four to six hours. Take it before mealtimes. Are you allergic to any medicine?

Customer: No.

Chemist: Then you'll be fine with this.

Customer: Can I get some antibiotics too?

Chemist: I'm afraid you need a prescription for that.

Customer: Ah.

Chemist: You know, you should really see a doctor if that cough continues.

Customer: Thanks. I know.

Chemist: Anything else?

Customer: No, thanks.

Chemist: That'll be £7.49 then, please.

Do you need to improve your English listening skills?
Join thousands of learners from around the world who are improving their English listening skills with our online courses.


Worksheet79.23 KB

Submitted by Jeedapa on Mon, 20/06/2022 - 16:48


Not very often, just only when the weather changes.

Profile picture for user Magedelabd

Submitted by Magedelabd on Mon, 06/06/2022 - 06:18


Hello everyone . I often get cold two or three times a year . And I think it always been transferred from my wife to me . My recommendation for treatment is to drink hot staff and do not take any medicine. thanks and stay without cold pleads .

Submitted by Ehsan on Tue, 24/05/2022 - 08:41


I get cold in the winter when the weather is cold and there are viruses in the air. I try to put on hot clothes and eat nutritious food that contains ingredients like protein and vitamins.

Submitted by Miguelitorico1996 on Thu, 13/01/2022 - 21:12


I usually get a cough or a cold each 2 months, I have to sleep a lot (maybe more than 10 hours) during 4 days so that I can feel much better.

Submitted by misty on Sun, 09/01/2022 - 03:23


I seldom get a cold and cough but If I get it, it takes a month to treat. That is why I eat balanced food most of the time. I make sure that I eat plenty of fruits, vegetables, and drink a lot of water. I avoid sweets, canned foods, and any preservatives.

Submitted by Ray Tam on Mon, 03/01/2022 - 00:57


Every year I’ll catch flu once or twice during the season changing from Autumn to Winter. If it’s not so heavy, I’ll go to pharmacy to buy lozenges to take as soon as possible.
However, if it comes with soar throat and headache, I’d really see a doctor immediately.

Submitted by jmajo on Wed, 29/12/2021 - 14:33


Luckily for me, I don't get coughs or a colds very often, indeed I've rarely get one in the winter where it's colder here than the rest of the year, but when I've got a cough and a cold I try to not take any medicine unless I have a sore throat and headaches, in that case I usually drink a lot of hot mallow tea with a bit of lemon juice and thin slices of ginger, if that doesn't make me feel better in a couple of days I usually call a doctor. For the sore throat only I recommend the Ivy syrup and warm soup made with vegetables like celery, onion and garlic.

Thanks for the lesson.
Great site!

Submitted by azharbgskr on Wed, 22/12/2021 - 15:26


I very rarely get cough or cold. Maybe I experience it once every four months. When I am sick, I usually rest and take medicine.

Submitted by vuhoap on Mon, 29/11/2021 - 12:44


I rarely get a cough or a cold. I get a cold once a year. When I get it, it really hurts me and make me a headache or to be dizzy. So I have to see a doctor for treatment. I recommend you to use plasters or tablets that is in a prescription of doctor. I think that is more effective than self-treatment.

Submitted by ceehinh on Mon, 15/11/2021 - 14:53


How often do you get a cough or a cold? What do you recommend?
To be honest, I have hardly ever got a cough or a cold, just once a year. because my country is in a tropical area, it's lucky for me to not get a cough or something like that. sometimes, I also have got a cough when the season changes. I usually drink lemon juice, orange juice,... to add vitamin C and push resistance training.

Submitted by Suraj paliwal on Fri, 08/10/2021 - 13:09


No, I have never cough since 2 years. I'm always wear mosk when I go to out. I don't eat ice Cream, cold things since 2 years.

Profile picture for user iEdd

Submitted by iEdd on Wed, 14/07/2021 - 23:49

I'm not used to get colds in my life, bacause I consider I have good antibodies. But, once I get it, I usually drink a lot of water looking for evacuate the phlegm soon. If I have a serious cough, maybe a syrup helps me as well. However, I hope get rid it by my own.

Submitted by Paula Bermúdez… on Wed, 09/06/2021 - 02:39

Throughout my life, I have not had any colds or coughs. However, when I catch a cold it is horrible because I can do anything. So, when my friends or family are sick, I tell them "You should go to the doctor" because it is very important that they receive advice and recommendations from experts.

Submitted by Yan Yan on Sat, 05/06/2021 - 20:28

Its no common that I get a cought or a cold, but when I get it I use to take syrup and drink hot drinks. And a lot of paper around me, that's

Submitted by May Nine on Sun, 25/04/2021 - 06:45

For me , I usually get a cough or a cold once in a year. It's yearly . Especially after a long night bath and in rainy days . Mostly , my cough keeps 4 or 5 days . That's disgusting . At that time , I take both syrup and lozenges , drink warm water and no shower . But if the cough stays for days with you , you should go see the doctor.

Submitted by Suraj paliwal on Sat, 17/04/2021 - 03:55

During one year I don't have cold or cough. During covid I aware more for my health and I care it. So I don't have cough or cold since one year.

Submitted by In on Fri, 02/04/2021 - 09:37

I don`t get a cough for a long time now. I think the last one was two years ago.

Submitted by fariba on Wed, 17/03/2021 - 10:19

i often get a cold when i have stress or anxiety and i eat tables.

Submitted by mo-tarik on Mon, 08/03/2021 - 17:24

Every winter when temperature is low I usually get cold. In that case I use home remedies and I change my diet: eat more vegies and fruits especially citrus.

Submitted by German on Fri, 26/02/2021 - 02:12

I rarely get cough or cold. I try care me and to have good clothes for the winter. I like wear good clothes like sueters and scarfs. Here in Bogotá generally the weather is cold and we have to wear clothes that don´t allow that you get a cold

Submitted by Abrarhussain on Mon, 08/02/2021 - 22:51

I get a strong cold once a year the doctor recommends me to take some medicine and a few days bed rest.
Profile picture for user kate050186

Submitted by kate050186 on Sun, 07/02/2021 - 19:33

Fortunately I don't have a cold very often, usually once a year. I stay at home and drink a lot of water, tea with honey and sore throat tablets:)

Submitted by cittàutopica on Thu, 28/01/2021 - 18:02

Fortunatately I rarely get a cough or a cold, perhaps because I live in a town with mild climate, where it's no much cold in winter. But, if I have a cold, I stay at home and I take a hot drink.

Submitted by Aroooma on Tue, 26/01/2021 - 19:46

I get cold and sort throte in the cold weather also get fever but I prefer take a natural drinks ruther than medications, like ginger with lemon or orange jusie and t,its perfect.Surly take rest is important for Patient

Submitted by Roberto Dur on Sat, 23/01/2021 - 13:16

It is very common to me to get a cold, as I live in a tropical country I use warm beverages, they really help, only if they fail then I go to try syrups

Submitted by Fatii on Wed, 20/01/2021 - 10:52

For me,I rarely have a cold or a cough, but when I get one or both of them in the same time, I prefer first to try a home remedies, like have a hot thyme drink, or drink a hot water with lemon or honey, I olso inhalation of the steam of boiling eucalyptus leaves. As for medicines it be the last choice, when the home remedies can't help me to recover.

Submitted by marlio96 on Wed, 20/01/2021 - 03:10

I don't get often cold or cough, it's very rare when I am sick, but I remember some time ago when I got a cold, I took some lozenges and my cold became worse than before I took it, even I started to cough, I wouldn't have taken that pill if my cousin hadn't recommended it to me, so I don't recommend the lozenges for cold or cough, I prefer the syrup, it's a little more expensive than lozenges but is better such as the chemist on the audio said.
Profile picture for user El Cuy Mágico

Submitted by El Cuy Mágico on Mon, 18/01/2021 - 23:52

I usually don’t get a cough or a cold. Maybe once per year, but to avoid it I try to exercise regularly and eat balanced. When I feel about to get sick I always drink hot lemon juice with kion before go to bed. Moreover I usually chew and swallow the kion. It isn’t that pleasant but it helps you feel better quickly. It lasts two or three days to do effect. ¡A greeting from Cuzco!

Submitted by Minh on Wed, 13/01/2021 - 20:53

I really don't often get cough that you had it was a bit annoying. Therefore, I always keep warming my body, even my hands and my ears. Remember that don't drink ice cold too much. This is one of reasons it makes you being sore throat. Moreover, you should do exercise everyday that it is essential to keep your health stronger.

Submitted by Dariusz on Mon, 04/01/2021 - 20:49

I usually have a cold one time per year during the season, but I rarely get a cough.

Submitted by Saad786 on Tue, 29/12/2020 - 15:08

I usually get cough, when I take more cold drinks. During winter , cough really hurts me so I prefer antibiotics .

Submitted by Harrison on Fri, 25/12/2020 - 04:42

When I was youth, I usually got cough and cold on account of changing season. But recently, I do not get the cough and cold anymore. The doctor told me to exercise regularly everyday. As a result, my body resistance becomes powerful. So, I would like to recommend that taking diet and working out everyday can keep you away from diseases. Therefore, you can stay in immunity by yourself not by treatment.

Submitted by M19 on Sun, 06/12/2020 - 04:24

Rarely do I catch a cold. If I happen to get one that persists and doesn't respond to acceptable home remedies like keeping warm, taking fluids, having a bedrest or sucking on a lozenge, I definitely would have to see a Doctor just to be sure nothing serious is taking place. However, it could also indicate onset or worsening of an infectious process probably caused by microorganisms, exposure to an allergen/ toxin or presence of unknown factors that may warrant further investigations and treatment. So, my suggestion is to visit a Doctor if you are not feeling well.
Profile picture for user DJ Singh

Submitted by DJ Singh on Wed, 25/11/2020 - 13:01

I usually don't get cold but when I do it lasts for at least two weeks. To get rid of that I kept drinking hot beverages and take some steam from boiling water by covering my head over it with a towel.

Submitted by samssira on Sat, 14/11/2020 - 08:42

I don't get sick often, but when I do, I prefer to take natural medecines.
Profile picture for user javibuendi

Submitted by javibuendi on Wed, 04/11/2020 - 09:18

I don´t often catch a cold, perhaps one or two times per year. I´m usually careful with getting warm, I wear warm coats and I don´t walk barefoot at home. It´s also important to wear gloves and thick socks because you lose a big amount of heat through hands and feet. That´s my piece of advice. Cheers from Madrid.

Submitted by nialataria on Sat, 24/10/2020 - 16:31

during corona virus isn't easy to hear that coughing ))) I recommend grandmother's home remedies ))

Submitted by Mai Hamad on Wed, 21/10/2020 - 18:13

I rarely get cough or cold in general i am taking care of myself usually and concentrate on raising my self immunity to disease, i recommend to excersise and eat healthy diet contains more fresh vitamins, in between drinking warm hot liquids with cinnamon or ginger to boost our health.

Submitted by Ugulhan on Mon, 19/10/2020 - 11:10

I have got in February an eye cold, and the eye has been seen by the doctor then he wrote a prescription after that I have been to have to buy them from the chemist. They were one lozenge, eye liquid, and cream for the eye. I got lozenges 3 times in a day and got eye liquid then I apply the cream on the eye. I would recommend to others if outside would be cold, take your warm cap and cover your head warm.
Profile picture for user danisep

Submitted by danisep on Mon, 14/09/2020 - 03:13

I think that once a year I'd could get a cold, for changes in weather, when arrive cold and rainy days, usually when I feel sore throat and some cough, I take flew lozenges and drink a lot water to avoid get flu. and now I know that is good to treat the flu taking vitamin c.

Submitted by viclin0709 on Fri, 11/09/2020 - 11:32

I dont get sick very often because I take care of myself and my health. I take good care of my health and I take responsibility to not get sick like using warm clothes outside. I recommend staying home if youre sick and it is very important to sleep and eat.

Submitted by ivarhasse on Fri, 11/09/2020 - 11:30

I get a cold once a year and i recommend you to put on clothes so u dont get cold.

Submitted by Linus Farinder on Fri, 11/09/2020 - 11:28

I offen no get it but I get mor offen i winter times .

Submitted by RedTube on Fri, 11/09/2020 - 11:26

I dont get sick very often but when i get sick i really get sick like i almost dies

Submitted by bra eller on Fri, 11/09/2020 - 11:26

Lika one time at year

Submitted by Mr.handsome on Fri, 11/09/2020 - 11:25

I get a cold every winter and there is nothing i can do to stop it.

Submitted by kelb on Fri, 11/09/2020 - 11:24

I rarely get any colds, therefore I recommend seeing a doctor, since I can't really give you any advice.

Submitted by D1N0 on Fri, 11/09/2020 - 07:41

I don't get sick very often. Im pretty good at taking care of my health. I wear warm clothes utside in the winter and I eat vitamines. Im just good at not getting sick

Submitted by Niklas27 on Fri, 11/09/2020 - 07:22

I get a cough after i get a cold. And i usually get a cold on the vinter.