An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.

Preparation

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Reading text

To:

James Forrester

Date:

6 November

Subject:

Possible help with product design

Dear James,

As you know, we have been working on the new perfume that we are launching in April and we are unsure about some of the packaging details. We have seen some of your creative work in the sales department and we think you have a very good eye for detail.

Do you have some time before close of business this Friday to sit down with us and talk through some of our designs? We would truly appreciate your advice on this. It shouldn't take longer than two hours of your time and we would be happy to clear it with Patricia, your department head, if necessary.

Best regards,

Sarah Ford

Head of Department
Product Design

Task 1

Exercise

Task 2

Exercise

Discussion

What should you include in an email asking for help?

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Language level

B1 Intermediate

Gratitude, of course.

Firstly we would include what's the problem we face,then brief introduction about our product. Asking help from other, our words should be simple, concise and polite.

When you are planning to contact someone for guidance it's crucial to write precisely and clear the problem, therefore they can help in a more efficient way.

Firstly, I would include the problem and I would clearly show the person that I am writing for his/her capacity to help me out in my problem. Secondly, I would kindly request, and trying to facilitate the person job by offering any steps should be taken from my side such as writing a request permission from the person's boss.

The head of the product design department ask her collegue, who works forthe sale department, if he can help to finalize the packaging of the new perfume. This is great if collegues of different departments can help eachother!

Fist I think the subject of the mail. second, the greeting to whom the email is addressed. third, formal and polite language fourth, the farewell to the mail. fifth, email signature

In an email asking for help I would firstly include my reason for help, secondly I would mention the skills the individual has that would benefit me. Thirdly I would request their availability, and thank them in advance.

An email intended to ask for help should consist of necessary things that are concise and straight forward. First, you have to introduce yourself properly. Then, you have to explain the reason why you send the email. Explain to the receiver your intention and why you chose them in order to help you. If there is a specific time in which you need their help, state the precise time and ask them whether they are available at that time. You also have to compliment and thank them to be polite

Firstly, the email should introduce the task, project or assignment we need help with. Then, the reason why we're asking them for help and what kind of help. We should try to be concise and specific so that they know exactly what we need from them, because based on those details they might be or not available, a 1-hour meeting for advice isn't the same as a 4-hour meeting for research. Also, we should specify when we need it according to our deadline, and ask them for their availability. Finally, thanking and expressing appreciation is always convenient when asking for a favour.