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  4. An email explaining a problem

An email explaining a problem

Learn how to write an email to explain a problem.

Instructions

Do the preparation task first. Then read the text and tips and do the exercises.

Preparation

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Reading text

From: Jameela Lee
To: Professor Kim Hart
Subject: Absence from class for two weeks
Attached: doctor's_certificate.pdf

Dear Professor Hart,

I'm writing to let you know that I can't attend class for two weeks as I've had an accident and hurt my back. I'm afraid I also need to ask for an extension for next week's essay.

I have medicine for the pain but I can't get up or walk around much, and the doctor said I should stay in bed and rest as much as possible. This makes reading and studying very difficult for me at the moment. I've attached a copy of the doctor's certificate and I hope to be back in class from 12 May.

Until then, my friend is going to record the lectures so I can listen to them at home. I will try to catch up with all the reading too. However, I don't think I can submit the essay next week. Is it possible to have an extension?

Thank you for your understanding.

Regards,

Jameela

(ENG101 class)

Tips

  1. Start with Dear and the person's title and name.
  2. Say what the problem is first. Then, give more details. Finally, offer a solution or say what you hope will happen next.
  3. Make it short and clear. Just include the most important information.
  4. Say Thank you for your understanding at the end. It shows that you hope the reader will understand your problems.

Task 1

Exercise

Task 2

Exercise

Task 3

Exercise

Discussion

Have you ever missed several days of work, university or school? How did you keep up with your work?

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Worksheet90.12 KB
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Language level

A2 - Pre-intermediate
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Average: 5 (2 votes)

Submitted by Camila Abreu on Fri, 09/04/2021 - 14:49

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I never had to miss many days in the school, university or work. But if it was necessary, I would follow the medical guidelines, to solve my problem as soon as possible, to return to routine activities.

Submitted by MikhailZatopliaev on Mon, 05/04/2021 - 00:04

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Dear Oleg Zaymulin, I'm writing to let you know that I can't attend class for 1 month. I have problem with my knees, and I need operation. I attached conclusion from hospital. I very want to keep up, could help me with it, please? Do you have a handwrite of your lectures? or maybe video, It will be so helpful for me. Also I will missed a annual test, so could I postpone me test? Thank you for your understanding Regards, Mikhail

Submitted by TIa vinaka on Sun, 28/03/2021 - 06:17

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I have missed several days of work and school in my life. when I came back to work I read some reports what had happen during my absence and asked to my colleagues about further information.

Submitted by In on Wed, 17/02/2021 - 23:14

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Yes, I did at school I was 17 years old. I fissure the cartilage in my left knee. It was not nice, I didn't go to school and I lose a very important chemistry exam. That changes everything.

Submitted by Leila77 on Tue, 16/02/2021 - 08:40

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I have missed several weeks of school when I was at middle school. I was hospitalised for more than month. I kept up with my studies by studying alone at hospital. It wasn't easy but I could be at the same level as my classemates after coming back.

Submitted by Swann Htet on Thu, 21/01/2021 - 04:12

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Yes, of course. I missed several days for my university bcoz I was preparing to create a online-event. But, now I'm back to study.

Submitted by Rabia Syed on Sat, 02/01/2021 - 14:51

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I have missed A lot of University class due to Headache. At that Time I asked my friend to mark my attendance in Class. And also Told to teacher about my situation. I recoverd my lecture through my friend copy. She is Extra ordinary in class that why I can't bear any problem to recover my missed lectures.
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Submitted by Khin Yee Mon Khaing on Fri, 01/01/2021 - 03:43

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Yes, I have missed several days of University. When I don't go, I ask my friend what to do and how to do it and my friend explain to me a lot and teach me a lot. And sometimes, I ask the teacher.

Submitted by Soulma on Wed, 23/12/2020 - 20:01

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Yes, I've missed a several days in university because i have an operation so I can't pass exams and of course i send a certificate to my professor to allow me to catch un on exams and fortunately I succeeded