In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.3 (99 votes)

Submitted by ctlching on Tue, 18/05/2021 - 06:07

I apologized to my wife last Sunday and I didn’t know what I was doing wrong. But man in order to survive you always have to say sorry to your wife first no matter what.

Submitted by Suraj paliwal on Sun, 16/05/2021 - 15:39

I said sorry when I visited late to professor's office because of traffic. I said sorry to professor. Professor said it's ok. He knowing about my situation. Where I live there is always traffic jam.

Submitted by marisolar on Thu, 29/04/2021 - 21:07

It was last Wednesday. I said sorry to my friend because we were in a stressed situation and I didn't answer her in a good way. I have some difficulty saying sorry.

Submitted by Giuliana on Tue, 27/04/2021 - 03:04

Honestly i don't remember but i think a last time i said i'm sorry was yesterday and i don't remember why. Sincerely i'm a person who always say sorry and give my apologizes for any fact.

Submitted by Brenda Patrici… on Tue, 06/04/2021 - 22:20

The last weekend I made my brother angry, so I said sorry for having talked so.

Submitted by moonflower on Thu, 25/03/2021 - 10:29

A week ago, I forgot to buy what my mother had asked for and said sorry to her.

Submitted by Salvator DJUMA on Thu, 25/03/2021 - 01:20

The last time , I said sorry was to my girlfriend because I got her confused . After telling me that she's going to leave home and need me to open the doors, i was participating in a zoom meeting but immediately she received a call from the work-offer. I didn´t know if i had to open the door or let her finish first her call. And i interrupted her while receiving the call. I just said, I'm really sorry for the confusion made!!

Submitted by raquelcmottas on Tue, 23/03/2021 - 23:39

Yesterday, because I paid a bill twice in the same month. I'm worried about it, but I will try to check before paying next time.

Submitted by WENDY KAROL ME… on Tue, 09/03/2021 - 16:03

The last time when I said sorry was the last month because I lost the sister's pencil and I apologize to her.