An email to book a hotel

Learn how to write an email to book a hotel.

Do the preparation task first. Then read the text and tips and do the exercises.

Reading text

From: David Mathews
Subject: Booking 2 nights next week

Dear Ascot Hotel,

I would like to reserve an accessible single room for two nights with breakfast on the 22 and 23 of April. Could I have a quiet room with a view if possible, please?

I will arrive at about 10 p.m. and I have an early meeting the next morning, so please could you leave an iron and ironing board in the room?

I have a promotional code (MH2219). Please can you confirm that it is £80 per night with breakfast included?

Please could you confirm the booking? Let me know if you need any further information.

Many thanks.

With kind regards,

David Mathews


  1. When writing an email to a hotel, you can start with Hello or Dear (hotel name).
  2. Say clearly the dates you want, the room type and whether you want breakfast or not.
  3. Don't forget to mention any additional information or special requests.
  4. Ask them to confirm your booking. Give them your phone number if you prefer to be contacted that way.
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Worksheet68.93 KB

Language level

A1 English level (elementary)

Submitted by Linneker Pimenta on Wed, 17/08/2022 - 13:35


Price, wi-fi and breakfast.

To be honest, I don't have any experience staying in the hotel. When I travel I just stay one of the monestry in that town. It's cheap and we stay many people. But we don't have to request breakfast or dinner, we just donate some money to that monestry as a donation.

Submitted by ze-lal on Tue, 16/08/2022 - 07:45


When I want to book a hotel room I usually ask about price. I usually ask to have a room with a view when I stay for a long time, otherwise the view is not important when I want to stay just for one or two days. I always ask about their restaurant, if they have I ask about food prices. I always ask them to confirm my reservation because I don't want to face any problems later.

Submitted by santhosh16c on Fri, 05/08/2022 - 08:00


Dear Taj Hotel,

I would like to reserve a room for 2 nights on the 16 and 17 March. I would prefer a quiet room with a view if possible.
I'll be there around 6pm. And i would like to have breakfast for those days.
I have a promotional code(SANTHOSH).I prefer $50 per night.
So let me know once the booking is confirmed, else let me know you need further details from me.
Thanks & Regards

Submitted by Amelle-TechLea… on Thu, 21/07/2022 - 18:50


Dear Galata Hotel,
I would like to reserve two (2) twin rooms for ten (10) nights with breakfast on the following date ( July 25 to August 4)

Could we have adjoining rooms with balcony views, please? I would like also to know whether the hotel offers shuttle service or not.

Could you, please, confirm the booking? Let me know if you need any further information.

Thank you

Submitted by GraceZ on Tue, 19/07/2022 - 04:32


Dear, Hotel Filossof,

I would like to reserve a suite room with breakfast for 2nights. Could I have a room overlooking the sea view, I'd like to also request for a extra matress. I will arrive at 9am on July 8 Tuesday, Could you please book me a lunch reservation in the hotel's fine dining restaurant. Please Conform this booking. Let me know if you need any further information. Please free to contact me in this email. Thank you

Submitted by klshnkv on Sun, 17/07/2022 - 17:43


Dear British Council,

I would like to book a single room without breakfast from 1 to 7 august. Could I have a room on the last floor if possible, please?

I will arrive at about 6 p.m. and I would like to prepare for my job meeting so please could you prepare the room on this time?

Could you confirm the booking, please? Also let me know if you need any further information.

Many thanks,


Submitted by erkosman1 on Thu, 19/05/2022 - 12:26


How much your wi-fi speed?
Is there any kettle?
In bath, hot water available for full day, isn't it.
I ask to the rezervation officer like this about room if it is not clear on its internet site

Submitted by Waleed kasem on Wed, 18/05/2022 - 14:59


Dear Grand Hotel,

I would like to reserve a single room for one night with breakfast on 22 June. please could I have a quiet room because I have a meeting the next day?

Submitted by Pann Nilar Htun on Thu, 12/05/2022 - 05:32


What things do you ask for when you book a hotel room?
Before booking a hotel room, I check the review of other visitors, price and facilities. I do not interest to get discount or promotion. I only interest the hotel and staff service, food and facility. I do not want to ask any more.

Submitted by badboyzz on Fri, 06/05/2022 - 16:54


Hello Adalya hotel I would like to book a double room with breakfast for 21 and 22 MAY. We will come at 4pm.Could we accessible a view and quite room? We have a promotion code. Could you reduce the price? We have very important meeting for tomorrow.We gotta iron our clothes.Could you send to iron to our room? Could you confirm the meeting? Many thanks

Submitted by Jaci Anita on Sun, 01/05/2022 - 19:23


When a book a hotrl room I usualy ask for a view, a quiet room and breakfast included.

Submitted by carini_asini on Thu, 28/04/2022 - 10:49


I ask whether dogs are accepted in the hotel.

Submitted by nadyanightingale on Fri, 01/04/2022 - 18:05


I ask for dressing gown, slipper, an additional towel, especially when there's a spa aria. I like to have a bath in the hotel room. Also it should be accessible if we're travelling with children. We often use promotional codes in order to get a better price.

Submitted by Amin Kourani on Fri, 25/02/2022 - 17:25


What things do you ask for when you book a hotel room?
Dear Imaginary Hotel,
I would like to reserve a double room with breakfast for two nights on 11 and 12 June. My wife and I are going to travel there for honey moon and this our first trip. Please could you confirm my booking.
Many thanks

Submitted by jyoti Chaudhary on Thu, 17/02/2022 - 16:27


I have 5 years of experience in the hotel industry. I know how to book a hotel by mail and call. Now I'm gonna explain you. First the name of the hotel. Which hotel do you want to book? After that, you say I would like to stay in your hotel with my family. From 13 to 16 March. Could you please check whether the room is available on this date? I want a balcony view room. We are 5 members. We all are adults. So we want 2room and one extra mattress. Can you tell me the price including dinner? I'm waiting for your positive response.

I know I do a lot of mistakes. I'm not good at the English language. Today is my 2 month of practice my learning English through British Council. I know it will work according to time.

Hi jyoti Chaudhary,

Thank you for coming here to practise English with us. Mistakes are a normal part of learning. Keep on going, and we hope you enjoy your learning here :)


The LearnEnglish Team

Submitted by Kamelbenslimane on Sun, 23/01/2022 - 11:12


When I book a hotel room, I ask for the price, breakfast and the nightclub.

Submitted by hello5423 on Tue, 21/12/2021 - 14:52


Nowadays many hotels must have wifi, but also i always ask for breakfast and comfortable room.

Submitted by ANOUAR on Thu, 11/11/2021 - 09:44


To: Ibis Hotel
subject : Booking a room for 2 nights

Dear Ibis hotel
I would like to reserve a double room with a view to the beach for 3 nights "12,13 and 14 november 2021".
Please could you confirm the price of 300dh per night with breakfast included ?
Please could you confirm the booking ? Let me know if you need any additional information.

Many thanks,
With kind regards

Taha Anouar

Submitted by Robin_V on Sun, 07/11/2021 - 05:07


I usually ask about the extra bed or the breakfast, cause a those are important thing to have a nice day

Submitted by tania.fungambuto on Fri, 05/11/2021 - 19:15


When I need to make a book in a hotel, usually I ask for a extra bed, a quiet room and breakfast.

I usually ask the same questions, a extra bed, quite room, and the most important the view, i love when the room have a beautiful view

Submitted by Suraj paliwal on Fri, 29/10/2021 - 11:29


I would like to book a luxury room with a lots of luxurious things. I will ask about breakfast and dinner. If I see it's have a good ratings then I would Book this.

Submitted by LamVanPhuong on Tue, 26/10/2021 - 12:48


actually i have never reserved a hotel so i'm not sure for this but if possible i want a room has a good view, bathtub and security. those are things i need when have a holiday or something like that.

Submitted by pabloxje on Fri, 17/09/2021 - 23:07

I usually ask for a good wifi in the room and communal spaces, a quiet room and comfortable bed. Also another important thing for me is to know the distance from the airpot to the hotel and the line transportations are near to it.

Submitted by DW on Tue, 22/06/2021 - 08:50

When I book a hotel room, I usually ask if there is any promotion and try to get a discount. Usually I will ask what is included in the price, i.e. if the price includes breakfast, wifi or a mini-bar etc. The last thing but not least, I will ask for the check-in and check-out times. Knowing the check-in and check-out times, I can plan for my itinerary easier!

Submitted by Munirah Saad 20 on Tue, 01/06/2021 - 21:14

I ask for big suit because I always travel with my family , breakfast ,many bathrooms, good view and coffee machine but usually there is not a coffee machine in room
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Submitted by PuenteD on Tue, 01/06/2021 - 02:22

I like to ask about the food options and the activities for have a good night.
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Submitted by Marce-English on Sun, 23/05/2021 - 17:37

When I request a hotel, I like that it has good views and wifi coverage.

Submitted by DarwinM on Mon, 26/04/2021 - 22:51

First, I ask for a quiet ensuite room with breakfast included. Also, for services such as the internet. Finally, I ask the price and the cost of extra services.
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Submitted by mirtha on Mon, 26/04/2021 - 19:01

When I book a hotel room, I ask for Wi-Fi, air-conditioning, single or double bed, bath or Jacuzzi, view, breakfast, pool, services, price. I like to enjoy my instance.

Submitted by Dibesciak on Tue, 06/04/2021 - 21:40

When I book a hotel room, I ask for the price in the first place , then I ask for nice view from the room.

Submitted by victor.07 on Mon, 05/04/2021 - 22:56

When I book a hotel room I ask for the price, the services and the view

Submitted by Ehsan on Sun, 04/04/2021 - 07:31

I ask for breakfast, wi-fi, iron, ironing board, and Hairdryer.

Submitted by Bandar 777 on Wed, 31/03/2021 - 17:18

to be Honest, i never do this because my dad do the work but if i have to say i want breakfast and dinner and Quiet room with a View

Submitted by Camila Abreu on Wed, 31/03/2021 - 14:05

Normally, I ask if they are included in the rate: parking and breakfast. I also ask if there is a minibar, air conditioning and breakfast time.

Submitted by SaraMessa on Mon, 29/03/2021 - 18:22

When I reserve a hotel room, I ask the price per night and if the breakfast is included. Usually I prefer quiet room because I don't sleep very well in hotel.

Submitted by Giuliana on Fri, 26/03/2021 - 01:32

Okay, I'm honestly i never do this because my fathers always do this work but i think i ask when i book a hotel room are how much is the night, if a rooms are very comfortable and if a beds are single or double, obviously if a breakfast are incluinding and this sound very stupid but if it's summer ask if they have a pool or if it's winter ask they have a jacuzzi or pool climatised

Submitted by Asni on Thu, 25/03/2021 - 00:00

I usually ask for a quiet room with private bathroom and breakfast included. If it is available then I request further details such as the price and check-in / check-out times. Access to the Internet is essential as well

Submitted by MikhailZatopliaev on Fri, 19/03/2021 - 01:02

When I book a hotel room, I ask about breakfast, a room with a view, if possible.

Submitted by Brenda Patrici… on Thu, 25/02/2021 - 17:13

When I book a hotel room, I am used to asking a quiet room with a view and a bath, I prefer that my booking includes breakfast, wifi signal and cable tv.

Submitted by dianandrade on Sun, 21/02/2021 - 23:02

i usually travel with company so i make sure they have room available and i usually ask if they have promotions

Submitted by Nasywa Shiyami… on Mon, 15/02/2021 - 03:56

when i wanna book an hotel room, i usually ask about how much people can get permission in one room, the price i have to pay, the price include the wi-fi and food or not, the facility, and i didn't forget to check testimonials from other people

Submitted by Alex.BC on Tue, 02/02/2021 - 15:59

When I book a hotel room, the first thing I ask whether there is a double room on my date and how much it cost. Then I am interested in other things like breakfast, hairdryer, wi-fi, view from the window, etc.

Submitted by senaguner on Fri, 29/01/2021 - 12:17

I will ask them Have you double room? Could you have extra bed for my children in my room? Is wi-fi free or not free? Is water free ın the refrigerator?When must I leave my room ? When should I check in?

Submitted by Leila77 on Wed, 27/01/2021 - 17:33

When I book a hotel room, I akr for the prices and if the breakfast is included or not.

Submitted by In on Thu, 21/01/2021 - 07:20

I use to ask about the checking and the checkout time.