Unit 1: Email addresses

Email addresses are essential in business – do you know how to say them correctly?

Email addresses

Every email address contains this sign: . Here are some email addresses:


As you can see, Bob uses his first name only in his email address: bob@yahoo.bh. Jeffery Amherst uses his first name and surname in his email address: jeffery.amherst@britishcouncil.org. The address reservations@beachhotelbern.com gives the name of the department (Reservations), but not the name of the person.

Saying email addresses

When you say an email address:

  • remember that @ is pronounced ‘at’ and . is pronounced 'dot'. reservations@beachhotelbern.com is ‘reservations at beach hotel bern dot com’
  • sometimes there is a . in the person's name. jeffery.amherst@britishcouncil.org is ‘jeffery dot amherst at british council dot org’
  • _ in an email address is called ‘underscore’. teaching_ job@english_academy.id is ‘teaching underscore job at English underscore academy dot I D’.

Note that it is not necessary to use capital J and A in Jeffery Amherst's email address. People sometimes write email addresses with capital initial letters (Jeffery.Amherst@britishcouncil.org). Sometimes it is all in capitals (JEFFERY.AMHERST@BRITISHCOUNCIL.ORG). However, most people write email addresses without capital letters (jeffery.amherst@britishcouncil.org).

Address books

Email addresses appear in alphabetical order (A–Z). When names start with the same letter, look at the second letter. Here, all the names begin with F, but the second letters are: e i r u. These are in alphabetical order.

Name Email address
Fellah fellah@bqbaccounting.com
Fida fhussein@arabianairways.org
Fred Aston fred99@astoncity.biz
Fudail H fudailh@aglant.net


Domain names

Email addresses often include the name of the country that the address is from. This is the final two letters of the address. Here are some examples:

.af Afghanistan
.id Indonesia
.ma Morocco
.se Sweden
.uy Uruguay
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Submitted by megabasith on Tue, 31/01/2017 - 06:36

sorry if I'm out of the topic, in this page https://learnenglishteens.britishcouncil.org/skills/writing-skills-practice/letter-friend is written that your friend Sabrina has written you a letter, but it seems that Dani is the person who has written it, I can't comment there because I'm nor registered there. Thank you

Hello megabasith,

This page is designed to help you prepare for an official exam. On many exams, for example the First Certificate, you have to answer a letter like this one.

The instructions for the exam writing task are: 'Your friend Sabrina has written you a letter .... Write a letter of about 150 words in reply'.

Then the letter below ('beginning with 'Dear Sabrina' and ending with 'Love Dani') is an example of the kind of letter that you could write to complete the exam.

So actually the page is correct. If you want to practise writing a letter, you could use Dani's letter as a model.

All the best,
The LearnEnglish Team

Submitted by Fouad ABOU-ELKHAIR on Tue, 17/01/2017 - 16:35

this is a perfect profesionnal cource, and i's free. Thank you British council

Submitted by tommypham on Mon, 16/01/2017 - 07:01

It's very useful. Thanks

Submitted by yirigui on Fri, 13/01/2017 - 03:07

it was very useful. thank you