In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)
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Submitted by Youssef-Mohamed on Wed, 27/07/2022 - 15:25


The last time I said sorry was at last week when I forgot to buy something for my dad.

Submitted by Mohammad Ahmadi on Sat, 11/06/2022 - 21:53


I said sorry when I was speaking with a hotel staff member.

Submitted by AngDor on Mon, 30/05/2022 - 02:32


honestly I don't remember when it was the last time I said that I was sorry

Submitted by redragons0 on Fri, 27/05/2022 - 11:47


The last time that I said sorry was 3 weeks ago. I accidentally dropped a cigarette on the carpet

Submitted by amarigh_mustapha on Mon, 09/05/2022 - 12:54


the last time that I said sorry for kicking a student at his feet when he setting up near me in the library.

Submitted by samaa1 on Wed, 13/04/2022 - 01:07


I said sorry to my brother, because I promised him to play and I was so busy, I don't have a time to play :(

Submitted by badboyzz on Mon, 11/04/2022 - 09:29


I said sorry two days ago at the restaurant to Server.I gived wrong order then Server changed the bill. I happy to say sorry :)

Submitted by nadyanightingale on Fri, 08/04/2022 - 14:13


Last time I said sorry was when I was accidentally running into my son. No one was hurt. I apologised for being so fast.

Submitted by Abu-ali2610 on Sat, 26/03/2022 - 17:53


I really enjoyed the language