Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.


Do the preparation task first. Then listen to the audio and do the exercises.


Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.


Worksheet112 KB

Language level


Average: 4.8 (5 votes)
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Submitted by anastasiaa-02 on Thu, 01/06/2023 - 18:37


i have never have phone calls in English. However, i hope i will make it in my future.

Submitted by Sliang on Tue, 21/03/2023 - 07:14


In my previous work experience, I frequently liaised with clients and suppliers in English. During slower periods, I typically made around two phone calls per week. However, during busy times, I had to take several calls per day.

Submitted by Ibrahimyousef on Sat, 18/02/2023 - 15:14


Unfortunately , not many

Submitted by Abrarhussain on Tue, 07/02/2023 - 21:44


During the week, I make phone calls in English two times.

Submitted by Eman Samir on Fri, 18/11/2022 - 18:32


Unfortunately, not much

Submitted by Nandar Su Hlaing on Mon, 29/08/2022 - 10:06


I had video call in English last week, I could understand well what he said and reply well. Before the making call , I am afraid not to understand and can't make reply. I did communicate well actually, I need to practice more though.

Submitted by specialCase on Thu, 28/07/2022 - 23:07


How often do you make phone calls in English?
Umm I never have one!
But i am so confident to practice my English, and my friendly personality helps me improve it! Like wherever I go I speak with other in English and make relationships, when I make a mistake I laugh at it and learn from it!

Submitted by Youssef Karfouh on Fri, 24/06/2022 - 12:16


Actually i don't make phone calls in english , because people in my country doesn't use english in their conversations , so i have to practice with strangers .