In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (104 votes)

Submitted by Pepe11 on Tue, 09/05/2023 - 17:55


I'm sorry but it's too easy.

Submitted by myphuongyds on Thu, 04/05/2023 - 13:12


The last time I said I'm so sorry was when I hit the motorbike of someone on the road.

Submitted by paolad76 on Wed, 19/04/2023 - 02:41


it's important to apologize when we commit a mistake. don't matter if you don't the fault.

Submitted by Awa9102000 on Tue, 18/04/2023 - 12:19


The last time I apologized was yesterday, to my mother. I don't actually remember what I did but I know that I had done something wrong and I'm getting used to apologize also because people around me say I can look like I get above myself all the time. I think about getting used to smile for nothing too for that, is it a good idea, let me know! 😅

Submitted by AngieArévaloG on Fri, 14/04/2023 - 18:22


The last time than I apologized was when I fell on top of a man because the bus stopped dead in its tracks, it made me laugh and after I apologized.

Submitted by victguevara on Fri, 14/04/2023 - 01:47


In the place I was born, the citizens have to be very polite compared to where I live now. Here, I figure out that I said sorry for a lot of things that the people don't care about it.
Fortunately, I haven't had any accidents with nobody recently.

Well, I have said sorry a couple of time to be late to a meeting.

Submitted by HANNAH CHU on Wed, 12/04/2023 - 16:27


The last time I said sorry was in this morning. Before being out of work yesterday, a colleague who works from home asked me a favor to turn off her computer, but I forgot it. This morning when she came to the office, she saw the computer was still on. Then I apologized to her and she said: it's ok, don't worry.

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Submitted by Isa.M on Wed, 29/03/2023 - 01:04


The last time I apologized was yeasterday when I said an ugly word in front of my friend.

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