In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.3 (99 votes)

Submitted by Nanoni on Sat, 24/06/2023 - 02:21


I apologized one day ago because I was angry all day with my sister for a mistake that I think she made it , but I was wrong about it.

Submitted by mena ashr on Tue, 20/06/2023 - 20:07


I do not apologize to anyone

Submitted by May San on Sun, 04/06/2023 - 06:29


It happened last Tuesday. We deployed some policies in org and there were impacts on the end users. So, we apologized for inconvenience to them.

Submitted by Pepe11 on Tue, 09/05/2023 - 17:55


I'm sorry but it's too easy.

Submitted by myphuongyds on Thu, 04/05/2023 - 13:12


The last time I said I'm so sorry was when I hit the motorbike of someone on the road.

Submitted by paolad76 on Wed, 19/04/2023 - 02:41


it's important to apologize when we commit a mistake. don't matter if you don't the fault.

Submitted by Awa9102000 on Tue, 18/04/2023 - 12:19


The last time I apologized was yesterday, to my mother. I don't actually remember what I did but I know that I had done something wrong and I'm getting used to apologize also because people around me say I can look like I get above myself all the time. I think about getting used to smile for nothing too for that, is it a good idea, let me know! 😅

Submitted by AngieArévaloG on Fri, 14/04/2023 - 18:22


The last time than I apologized was when I fell on top of a man because the bus stopped dead in its tracks, it made me laugh and after I apologized.