In this video, Paul says sorry for making Noelia fall over. Listen to the language they use for apologising and practise saying the useful phrases.

Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.


Ana: Hi! I'm Ana. Welcome to What to Say!

Do you know what to say when you want to apologise? Listen out for useful language for apologising. Then, we'll practise saying the new phrases – after this.


Paul: Noelia! I am so sorry! Are you OK?

Noelia: I think so. That was lucky.

Paul: I'm really sorry! I didn't see you!

Noelia: That's all right. I shouldn't have been running.

Paul: No, no, I should have been paying attention. 

Noelia: And they teach you not to run inside at school!

Paul: Still, it was my fault and I'm sorry.

Noelia: I'm sorry too. It was both of us. Honestly, it's fine. I'm fine. Don't worry about it. Hey, I saved the laptop though!

Bob: Yeah, I'll be there in …

Noelia: Oh no!

Bob: Uh oh!

Paul: Ahhhh … 


Ana: Hello again! Ooh, I hope Noelia's OK. So, did you notice the useful phrases used for apologising? Listen to me and then repeat. 


I'm so sorry!

I'm really sorry!

That's all right.

It was my fault.

I'm sorry too.

Honestly, it's fine.

Don't worry about it.


Ana: Try and use some of these phrases the next time you want to apologise in English. Bye for now!



Worksheet113 KB

Language level

Average: 4.2 (101 votes)

Submitted by carrillojuan6 on Wed, 12/07/2023 - 22:47


i apologized two days ago with my boyfriend because i misunderstanding something he tried to explain me

Submitted by CintiaPaulino on Wed, 12/07/2023 - 12:16


It was two days ago, I apologize to my auntie, because I was kind of rude when I talked to her on Sunday lunch.

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Submitted by Mahsa2023 on Tue, 11/07/2023 - 10:02


I apologized yesterday because my colleague was angry with me.

Submitted by Safe_Mode on Mon, 26/06/2023 - 17:08


The last time I said sorry was yeasterday... to my girlfriend... I was at home too late)

Submitted by Nanoni on Sat, 24/06/2023 - 02:21


I apologized one day ago because I was angry all day with my sister for a mistake that I think she made it , but I was wrong about it.

Submitted by mena ashr on Tue, 20/06/2023 - 20:07


I do not apologize to anyone

Submitted by May San on Sun, 04/06/2023 - 06:29


It happened last Tuesday. We deployed some policies in org and there were impacts on the end users. So, we apologized for inconvenience to them.